Peter Le

Shift Lead

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
• Created complex, hand-crafted beverages based upon customer preferences.

Shift Lead

• Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
• Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.