Peter Lizewskie
Summary
Experienced Operations Representative specializing in process improvement and relationship management. Successfully coordinated daily operations to ensure compliance and enhance customer experiences, ready to drive efficiency and satisfaction in a dynamic environment.
Overview
32
32
years of professional experience
Work History
Operations Representative
Berg Equipment and Scaffolding Co. Inc
Seattle
09.1994 - Current
Managed daily operations of office and warehouse to ensure seamless workflow.
- Executed order processing for returns, exchanges, credits, refunds, and payments to maintain efficiency.
- Ensured compliance with company policies and procedures related to operations.
- Guided customers in product selection and addressed service inquiries to enhance satisfaction.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Responded promptly to customer emails and phone calls regarding account information.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Coordinated equipment delivery schedules for construction projects.
Education
High School Diploma -
Queensbury Union Free School District
Queensbury, NY06-1983
Skills
- Order processing
- Inventory control
- Compliance management
- Process improvement
- Scheduling coordination
- Customer support
- Relationship management
Timeline
Operations Representative
Berg Equipment and Scaffolding Co. Inc
09.1994 - Current
High School Diploma -
Queensbury Union Free School District