Summary
Overview
Work History
Education
Skills
Timeline
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Peter Montero

Tucson,AZ

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Amazon XL - Atlas Trucking. Skilled in commercial driving and client relationship management, I excel in fast-paced environments, ensuring timely deliveries and maintaining high safety standards. Fluent in Spanish, I effectively communicate and resolve customer inquiries, boosting efficiency by 30%.

Overview

5
5
years of professional experience

Work History

Care Taker

Private Client
01.2023 - 09.2024
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Remained alert to problems or health issues of clients and competently responded.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Completed financial tasks by estimating costs and preparing and managing budgets.

Machine Operator

Catalina Cylinders
04.2022 - 04.2023
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Quickly shut down equipment in emergency situations following protocols.
  • Managed and monitored processes and machine systems by observing readings on control boards.

Shipt Shopper

Shipt
01.2021 - 04.2022
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.

Delivery Driver

Amazon XL - Atlas Trucking
04.2019 - 06.2020
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Kept detailed records of deliveries and money received from customers.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Education

Associate of Science - Information Technology

Platt College-Newport Beach
Huntington Beach, CA
2016

Skills

  • Driver for Patient
  • Passenger Assistance
  • Order picking and processing
  • Customer Service
  • Commercial driving
  • Client Relationship Management
  • FLUENT IN Spanish

Timeline

Care Taker

Private Client
01.2023 - 09.2024

Machine Operator

Catalina Cylinders
04.2022 - 04.2023

Shipt Shopper

Shipt
01.2021 - 04.2022

Delivery Driver

Amazon XL - Atlas Trucking
04.2019 - 06.2020

Associate of Science - Information Technology

Platt College-Newport Beach
Peter Montero