Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Peter Mooney

New City,NY

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

City Letter Carrier

USPS
Monsey, NY
05.2017 - 09.2017
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.

Night Supervisor/Dispatcher

Rockland Taxi
Pearl River, NY
08.2015 - 08.2017
  • Improved employee performance by conducting regular evaluations and providing constructive feedback.
  • Enhanced workplace safety by implementing and enforcing strict security protocols for night shift employees.
  • Streamlined workflow processes for increased efficiency during night operations.
  • Supervised overnight staff, delegating tasks to maintain productivity levels and meet deadlines.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Scheduled deliveries and pickups according to customer needs.
  • Utilized customer feedback to improve customer service.

Shift Supervisor

CVS Pharmacy
New City, NY
09.2012 - 09.2015
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.

Night Supervisor/ Dispatcher

Knapp McCarthy Taxi
Elmsford, NY
04.2005 - 01.2011
  • Improved employee performance by conducting regular evaluations and providing constructive feedback.
  • Enhanced workplace safety by implementing and enforcing strict security protocols for night shift employees.
  • Streamlined workflow processes for increased efficiency during night operations.
  • Supervised overnight staff, delegating tasks to maintain productivity levels and meet deadlines.

Police Officer

New York City Police Department
One Police Plaza New York NY 10001
06.1992 - 02.2001
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.

Education

Bachelor Of Applied Science - Nursing

Felician University
Lodi, NJ

Bachelor Of Administrative Studies - Police Science

John Jay College of Criminal Justice of The City University of New York
New York, NY

Skills

    Postal law knowledge

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Additional Information

Vol. Firefighter/ Rockland County NY@Hillcrest Fiire Co 1

Timeline

City Letter Carrier

USPS
05.2017 - 09.2017

Night Supervisor/Dispatcher

Rockland Taxi
08.2015 - 08.2017

Shift Supervisor

CVS Pharmacy
09.2012 - 09.2015

Night Supervisor/ Dispatcher

Knapp McCarthy Taxi
04.2005 - 01.2011

Police Officer

New York City Police Department
06.1992 - 02.2001

Bachelor Of Applied Science - Nursing

Felician University

Bachelor Of Administrative Studies - Police Science

John Jay College of Criminal Justice of The City University of New York

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Peter Mooney