Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Nunnally

Waukesha,WI

Summary

Dynamic and dedicated Patient Service Representative at Aurora Health Care, skilled in appointment scheduling and delivering exceptional customer service. Proven ability to multitask and maintain a calm demeanor in fast-paced environments, ensuring high levels of patient satisfaction and effective communication across multiple departments.

Overview

11
11
years of professional experience

Work History

Patient Service Representative

Aurora Health Care
10.2022 - Current
  • My duties include checking in and out patients from their appointments.
  • Answering phone calls and routing messages back to providers and their clinical staff.
  • Scheduling appointments in person or thru phone calls.
  • Becoming cross trained to work multiple departments. I work in Family Practice, Internal Medicine, Urgent Care, and two specialty departments.

Store Associate

Aldi
07.2021 - 10.2022
  • My duties included checking out customers at the cash register.
  • Stocking the shelves before the store opened each day.

Customer Service Associate

Walgreens
12.2018 - 07.2021
  • My duties included checking out customers at the cash register.
  • Working in the photo department developing pictures and making products such as canvases, wood panels, and photo books.
  • Stocking the shelves on days the trucks made deliveries.
  • Handling inventory for the candy and impulse sections of the store.

Utility Clerk

Sentry Food Store
07.2014 - 12.2018
  • My duties included bagging groceries, bringing in shopping carts, and did whatever else that was required.
  • Worked in the produce department, dairy department, and as a stocker.

Education

University of Wisconsin
Waukesha, WI

Waukesha North High School
Waukesha, WI

Skills

  • Customer service
  • Verbal and written communication
  • Appointment scheduling
  • Phone etiquette
  • Calm demeanor
  • Multitasking and organization
  • Positive and professional
  • Customer satisfaction

Timeline

Patient Service Representative

Aurora Health Care
10.2022 - Current

Store Associate

Aldi
07.2021 - 10.2022

Customer Service Associate

Walgreens
12.2018 - 07.2021

Utility Clerk

Sentry Food Store
07.2014 - 12.2018

University of Wisconsin

Waukesha North High School

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