Summary
Overview
Work History
Education
Skills
Additional Information Memberships
Critical Skills And Application Experience
Timeline
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Peter Pineau

Peter Pineau

Caseville,MI

Summary

Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

8
8
years of professional experience

Work History

Operations Associate/Admin Associate

Waymo, on behalf of Collabera
09.2022 - 03.2023
  • Create simulations for fully autonomous vehicles
  • Worked in a program tailored to Waymo that creates simulations based on real-world road graphs
  • Handled mail correspondence efficiently and accurately, ensuring timely delivery and proper documentation.

Order Management Exceptions Team

Dow Chemical Company Performance and Specialty Plastics Division
01.2022 - 08.2022
  • Assist customer service representatives with order management and customer relationships
  • Managed incoming calls, providing prompt and courteous assistance to clients and directing calls to the appropriate personnel
  • Collaborate between plants, carriers, and our representatives
  • Use SAP programs daily to achieve my goals which include creating orders, changing sales orders, changing shipments, and using Dow specific programs
  • Providing world-class service to customers on a daily basis for their wants and needs.

Administrative Manager/Bowling Operations Manager

Riverwood Resort
01.2019 - 01.2022
  • Oversee up to 30 employees and coordinate them to do their selected jobs
  • Greeted high-end clientele with a hospitable and professional demeanor, ensuring a positive and welcoming experience
  • Delivered exceptional customer service, catering to the needs and expectations of high-end clientele
  • Conducted daily deposits with meticulous attention to detail, ensuring accuracy in financial transactions
  • Executed tasks with a keen attention to detail, minimizing errors and contributing to a flawless customer experience
  • Also took front desk responsibilities when needed
  • Oversee the operation of 24 lanes and ensure any problems with those get fixed
  • Create and maintain leagues and ensure crowd enjoyment
  • Going above and beyond for customers' enjoyment
  • Solve problems that might arise on a daily basis
  • Create weekly schedules based on business forecasts.

Rout Sales Representative (Door To Door)

Aptive Environmental- Las Vegas, NV
05.2018 - 08.2018
  • Market the company products to prospective customers, while providing knowledge of the products in a timely manner
  • Persuade and negotiate with prospective customers
  • Provide top-notch customer service to all existing and prospective clientele
  • Adjust routes with upper management to allow service in a timely manner
  • Have a highly competitive mindset to drive sales and compete against other team sales leaders.

Seasonal Park Associate

Michigan Department of Natural Resources
05.2015 - 08.2017
  • While working in the office, I performed office duties which included maintaining a concise till, checking campers in, answering phones, providing customer support and troubleshooting for campers
  • General maintenance of the park which included cleaning bathrooms, maintaining equipment, picking up after campers, and maintaining the beautification of the park
  • Lawn care to multiple park sites and public accesses.

Education

Bachelor of Science - Business Administration

Northwood University
Midland, MI
05.2021

Associate of Arts - Business

Mid-Michigan College
12.2019

Skills

  • Policy Reviews
  • Continuous Improvement
  • Health Assessments
  • Operations Management
  • Relationship Building
  • Customer Service
  • Scheduling
  • Workload Prioritization
  • Administrative Support
  • Decision Making
  • Team Leadership
  • Cross-functional Collaboration

Additional Information Memberships

Welding Certificate, OSHA Certified, Microsoft office (11 years), Google Systems (10 years)

Critical Skills And Application Experience

  • Partnership Development
  • Community Relationships
  • Negotiation & Collaboration
  • Account Management
  • Time Management
  • Admin/Reception/Front Desk
  • SAP
  • Microsoft Office
  • CRM
  • Social media
  • Simulation Creation
  • Excel

Timeline

Operations Associate/Admin Associate

Waymo, on behalf of Collabera
09.2022 - 03.2023

Order Management Exceptions Team

Dow Chemical Company Performance and Specialty Plastics Division
01.2022 - 08.2022

Administrative Manager/Bowling Operations Manager

Riverwood Resort
01.2019 - 01.2022

Rout Sales Representative (Door To Door)

Aptive Environmental- Las Vegas, NV
05.2018 - 08.2018

Seasonal Park Associate

Michigan Department of Natural Resources
05.2015 - 08.2017

Bachelor of Science - Business Administration

Northwood University

Associate of Arts - Business

Mid-Michigan College

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Peter Pineau