Summary
Overview
Work History
Education
Skills
Creative story writing, character building, and a passion for video games.
Additional Information
Languages
Timeline
Generic
Peter  Ramos

Peter Ramos

Oakland,RI

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Assistant Manager

T-Mobile
10.2020 - Current
  • Build proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
  • Approach service and sales needs with composure, integrity and compassion.
    Establish relationships with partners and with T-Mobile employees across channels, including business and customer service to:
  • Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
  • Successfully identify and handoff small business leads.
  • Support team initiatives and create an inclusive environment.
  • Launched quality assurance practices for each phase of development.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to develop and implement creative solutions to complex problems.

Sales Associate

Best Buy Inc
02.2016 - 11.2020
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Developed strong communication and organizational skills through working on group projects.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Marketing Specialist

Microsoft
02.2017 - 11.2018
  • traveled from location to location to promote and teach people about the newest Microsoft products and software.
  • Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Updated customer database and generated lists and counts for direct marketing projects.
  • Refined product positioning based on customer feedback, resulting in increased sales conversions.
  • Conducted competitor analysis for better positioning in the market and identifying growth opportunities.

Education

Film And Media Arts

Community College of Rhode Island
Warwick, RI
05.2026

Skills

  • Task Delegation
  • Product and service knowledge
  • Operations Management
  • Customer rapport
  • Product branding
  • Marketing knowledge
  • Budgeting and finance
  • Attention to Detail
  • Reliability
  • Problem-Solving
  • Adaptability
  • Excellent Communication
  • Organizational Skills
  • Problem-solving abilities
  • Self Motivation
  • Computer Skills
  • Professional and Courteous
  • Technical Proficiency

Creative story writing, character building, and a passion for video games.

I am a Dungeon Master for a campaign right now and I'm currently participating in 5 campaigns, where character creation/development, story building, and world building/creation are key. 


When it comes to the stories I’ve written, I have 5 original stories:
* Too Far Gone has 3 volumes - 85% completion (first passion project) 

* Bloodline has 12-14 volumes - 60% completion (current passion project)

* Project 347 has 2 volumes - 90% completion
* Spirit of the Sun has 6 volumes - 50% completion
* Coffee has 2 volumes  - 80% completion 


I've also created multiple characters for my stories.

Additional Information

I am a self motivated, passionate creator that commits himself to the opportunities that lies ahead. I’m a thinker. Creating characters, worlds, and stories has been a passion of mine. It's a skill I’ve been utilizing since I was a kid. I want to work for a company that shares the same values and ideals that I live my everyday life on. Diversity, inclusivity, creativity, all to deliver the best possible content for someone to enjoy. I’ve always dreamed about creating a story that can move someone and give them a life long experience and memory. I've also been learning how to speak Japanese.

Languages

Spanish
Elementary

Timeline

Assistant Manager

T-Mobile
10.2020 - Current

Marketing Specialist

Microsoft
02.2017 - 11.2018

Sales Associate

Best Buy Inc
02.2016 - 11.2020

Film And Media Arts

Community College of Rhode Island
Peter Ramos