PETER RIVERA
Conroe,TX
Summary
Technician with over 20 years of experience in troubleshooting and customer service, demonstrating strong analytical skills. Proficient in operating manual and diagnostic tools, ensuring efficient problem resolution. Recognized for punctuality and a friendly demeanor, complemented by excellent manual dexterity and hand-eye coordination.
Overview
7
7
years of professional experience
Work History
Lead Technician
Y.A.G. Media
Jenks, Oklahoma
09.2021 - Current
- Supervised daily operations, ensuring adherence to safety protocols and promoting a safe work environment.
- Trained junior technicians on equipment handling and maintenance procedures.
- Coordinated troubleshooting efforts for technical issues in media production systems.
- Maintained inventory of tools and equipment, enabling timely project execution and minimizing delays.
- Collaborated with cross-functional teams to optimize production processes.
- Resolved technical problems swiftly, minimizing downtime during projects.
- Conducted system maintenance, including troubleshooting repairs, upgrades, and installations.
- Documented processes for team reference, streamlining operations and facilitating knowledge sharing.
- Implemented connection of switches to networks for LAN,WAN, & ISP connections
- Installed access points for Wi-Fi to improve network coverage.
Water Technician
City of Conroe
Conroe, Texas
01.2021 - 09.2021
- Conducted routine inspections of water facilities and equipment functionality.
- Monitored water distribution networks to identify leaks and improve system efficiency.
- Performed maintenance on pumps, valves, and other essential equipment.
- Resolved customer emergencies related to water problems and damages.
- Maintained inventory of equipment, supplies, and vehicles for water services.
- Executed demolition of old and unsafe water piping fixtures to enhance safety and system integrity.
- Managed water recovery services by detecting leaks and testing flow to ensure reliable water supply.
- Inspected storage tanks, pipelines, valves, and hydrants for corrosion or leakage.
Cable Installation Technician
Contractor
The Woodlands, Texas
02.2019 - 02.2021
- Installed cable systems in residential and commercial buildings, achieving optimal performance for clients.
- Ran Cat5e and Cat6 ethernet cabling through walls or ceilings for enhanced connectivity.
- Utilized cable testers and splicing equipment to troubleshoot and resolve connectivity issues efficiently.
- Performed troubleshooting of cable systems, including coaxial and fiber optics, identifying signal strength issues.
- Conducted site surveys to determine installation requirements for new cables and equipment.
- Configured IP addresses on routers and modems according to customer specifications.
- Communicated with clients to address concerns, improving satisfaction ratings through effective solutions.
- Trained customers on equipment usage, setup procedures, and troubleshooting strategies.
Education
High School Diploma -
Central High School
Providence, RI06-1993
Skills
- Equipment maintenance
- Cable/Fiber splicing
- Network installation
- Troubleshooting systems
- Safety compliance
- Customer relationship management
Languages
Spanish
Professional
Timeline
Lead Technician
Y.A.G. Media
09.2021 - Current
Water Technician
City of Conroe
01.2021 - 09.2021
Cable Installation Technician
Contractor
02.2019 - 02.2021
High School Diploma -
Central High School