Peter Shaw
NY,NY
Summary
Proven Door Man with a track record of enhancing resident satisfaction and security at The Royalton Hotel. Skilled in CCTV monitoring and tenant relations, adept at creating a welcoming environment while ensuring safety. Excelled in personalized support, improving living experiences through exceptional service and vigilance.
Overview
7
7
years of professional experience
Work History
Door Man
Paramount Hotels
01.1997 - 10.1999
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Door Man
The Royalton Hotel
02.1993 - 02.1995
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
- Monitored surveillance cameras regularly to ensure safety within the premises at all times.
Education
Bachelor of Arts - Communication
Syracuse University
Syracuse, NY06.1990
Skills
Package handling
Tenant relations
CCTV Monitoring
Parking Management
Timeline
Door Man
Paramount Hotels
01.1997 - 10.1999
Door Man
The Royalton Hotel
02.1993 - 02.1995
Bachelor of Arts - Communication
Syracuse University
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