PETER SILVERMAN
Brooklyn,New York
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Manager E-Commerce Operations
Universal Music Group
09.2021 - Current
- High level business revenue and future state initiatives
- Back and front end marketing strategy and MVP development and strategic rollout
- OMS enhancements including key systematic implementation
- Lead planning around tier 1 artist store merch and music
- E-Commerce Store set up
- Ans streamlining of processes
- SOP and documentation training and execution
- Product tech lead for social ecomm strategy
- 3rd party shipping coordination and setup
- Growth strategy for eeomm stores including tech and A/B tests
Operations/Store Director
Todd Snyder
07.2018 - 09.2021
- Guided all business operations for company
- Lead Digital Marketing initiatives for seasonal drops
- Piloted finance platform rollout, business development, D2C oversight management
- Director of supply chain operations including warehouse operations and packaging
- New store opening project manager
- P&L Oversight and cost saving initiatives
- Drove merchandising campaigns
- Core and 3rd Party Launches
- BI Integration for successful Omni Chanel Launch
Senior Operations Manager - Business Process
Club Monaco
09.2017 - 06.2018
- Day to day operations overseeing 74 retail locations
- Point on all cross functional reporting and sales tracking initiatives
- Run CM Store Net for all four wall locations
- Product training
- Built new KPI and Metric reporting to help impact all store P&L's
- In store training and SOP development
Store Operations Director
RRL/Ralph Lauren
04.2014 - 09.2017
- Day to day operations lead
- Strengthened Cross Functional leadership leading to a 25% productivity increase
- Responsible for all inventory prep and shrink results including 65% drop in loss
- HR Business Partner responsibilities including healthcare, payroll, and hiring
- Open and closing of stores including Polo 5th Ave Flagship
- In Store program development
- Managed all systems including developing and testing of CRM Programs and BOSS/BOPIS
SR Marketing Manager/Assist. Urban A&R
ATLANTIC RECORDS
05.2002 - 03.2006
- Facilitated all album promotion to generate worldwide recognition
- Contributed to signing 3 artists to label with total worldwide sales of over 5 million units
- Media Planning and strategic development with label and artist management
- Assisted with all event coordination and media management including campus radio promotions
- Street team promo lead
Skills
- Business performance management
- Reporting oversight
- Cross-functional collaboration
- Logistics operations management
- Data analytics
- Sales channel analytics
- Logistics support services
- Strategic planning
Education
Bachelor of Arts - HIstory
New York University
New York, NY 09.2000 - 06.2004
Timeline
Sr. Manager E-Commerce Operations
Universal Music Group
09.2021 - Current
Operations/Store Director
Todd Snyder
07.2018 - 09.2021
Senior Operations Manager - Business Process
Club Monaco
09.2017 - 06.2018
Store Operations Director
RRL/Ralph Lauren
04.2014 - 09.2017
SR Marketing Manager/Assist. Urban A&R
ATLANTIC RECORDS
05.2002 - 03.2006
Bachelor of Arts - HIstory
New York University
09.2000 - 06.2004
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