Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peter Slama

Frisco

Summary

Dynamic sales professional with a proven track record at Concrete Science, excelling in customer relations and upselling techniques. Recognized for consistently exceeding sales targets and enhancing client satisfaction through tailored solutions and effective communication. Skilled in negotiation tactics and adept at building trust-based relationships, driving repeat business and revenue growth.

Overview

19
19
years of professional experience

Work History

Sales Representative

Concrete Science
12.2019 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Implemented CRM tools to track customer interactions and sales progress.

Sales Specialist

Garage Floor Coating of Minnesota
04.2015 - 12.2019
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Coached junior sales team members on best practices, contributing to their professional development and overall success.
  • Achieved or exceeded company-defined sales quotas.

Sales Representative

Paragon Restorations LLC
10.2014 - 09.2015
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Exceeded sales targets through effective planning and goal setting.

Sales Specialist

Krech Exteriors
07.2006 - 09.2013
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Drafted, finalized and submitted paperwork to complete sales.

Education

Maple River High School
Mapleton, MN

United States Air Force

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Sales presentations
  • Sales closing
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling
  • Customer needs assessment

Timeline

Sales Representative

Concrete Science
12.2019 - Current

Sales Specialist

Garage Floor Coating of Minnesota
04.2015 - 12.2019

Sales Representative

Paragon Restorations LLC
10.2014 - 09.2015

Sales Specialist

Krech Exteriors
07.2006 - 09.2013

Maple River High School

United States Air Force