Peter Taschyan
Van Nuys,CA
Summary
Motivated Computer Information Technology Student with hands on experience in IT support and pc building, looking to expand my knowledge and technical expertise in a challenging role.
Overview
2
2
years of professional experience
Work History
Help Desk Technician
ITLectuals
03.2021 - 12.2022
- Organize and managed IT support tickets ensuring efficient resolution of the issues at hand
- Diagnosed and resolved technical problems related to printing, login, and new hardware installation
- Collaborated with IT team members to enhance system reliability and performance
- Installed 100's of new setups for new hire workstations
- Helped with recovery after company was compromised and worked OT to ensure everyone was back to running within two weeks
- Provisioned phones for multiple offices
- Re-provisioned hundreds of desktop
Education
Bachelor of Science - Computer Information Technology
California State University Northridge
Northridge, CA05.2025
High School Diploma -
Holy Martyrs Ferrahian High School
Encino, CA06.2021
Skills
- Pc building
- Technical support
- Software proficiency
- Communication
- Issue Resolution
- Ticket management
- Remote System Analysis
- Security Protocols
- Hardware Repair
- Remote Support
- Technical Documentation
- Software Installation
Hobbies and Interests
- Passionate about technology
- Cars
- Learning new techniques
Languages
Armenian
English
Timeline
Help Desk Technician
ITLectuals
03.2021 - 12.2022
Bachelor of Science - Computer Information Technology
California State University Northridge
High School Diploma -
Holy Martyrs Ferrahian High School
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