Peter Truong
La Jolla
Summary
Proactive and results-oriented professional with experience at Five Star Nails & Spa and Palm Springs High, excelling in customer service and problem-solving. Demonstrated ability to enhance customer experience and improve student academic performance. Skilled in oral and written communications, adept at translating interactions and tailoring educational content.
Overview
2
2
years of professional experience
Work History
Front Desk Manager
Five Star Nails & Spa
01.2022 - 01.2024
- Booking of incoming appointments
- Greeting and inquiring the desired services of all the walk-in customers
- Accepting and settling payments; Translating interactions between employees and customers
- Coordinated with sales department to identify potential leads from incoming inquiries.
After-School Tutor
Palm Springs High
01.2022 - 01.2024
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Provided targeted support for students preparing for standardized tests or exams.
- Collaborated with parents to develop appropriate tutoring lessons.
- Created exam study guides, administered diagnostic test, and tailored interactive learning modules
Education
Bachelor of Science - Human Biology
University of California, San Diego
La Jolla, CA06-2028
Skills
- Customer service
- Check-in and Check-out procedures
- Problem-solving skills
- Problem-solving
Timeline
Front Desk Manager
Five Star Nails & Spa
01.2022 - 01.2024
After-School Tutor
Palm Springs High
01.2022 - 01.2024
Bachelor of Science - Human Biology
University of California, San Diego
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