PETER UWAKWE
Randallstown,MD
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Lab Technician/ Certified Phlebotomy
Johns Hopkins Hospital
Baltimore, Maryland
08.2013 - Current
- Trained new employees on lab policies and procedures related to sample collection.
- Participated in team meetings to discuss progress towards project goals as well as any challenges encountered within the department.
- Followed safety protocols and procedures to maintain a safe working environment.
- Ensured compliance with applicable government regulations pertaining to laboratory operations.
- Participated in team meetings for brainstorming ideas for improving processes or resolving challenging issues.
- Effectively carryout validation as when needed.
- Resolve patient & staff compliant and concern.
Social Work Intern (MSW)
Tuerk House
Baltimore, Maryland
12.2022 - 03.2023
- Facilitated group counseling sessions focused on developing healthy coping strategies and life skills.
- Worked closely with individual patients to set and achieve specific goals.
- Demonstrated effective communication skills when working with individuals from diverse backgrounds and cultures.
- Facilitated psychoeducational, therapeutic and support groups with supervision from social workers.
- Organized educational seminars on topics related to mental health, substance abuse, poverty alleviation.
- Maintained detailed records of client progress, documenting changes in behavior or condition over time.
- Consulted with mental health professionals regarding patients who required specialized treatment.
- Utilized referral networks and resources for clients in need of additional assistance.
- Assisted with preparation of reports and case documentation.
Social Work Intern (BSW)
Baltimore County Department of Aging- Ombudsman
Baltimore, Maryland
05.2019 - 08.2019
- Worked closely with individual patients to set and achieve specific goals.
- Connected patients to available community programs and events for further support and assistance.
- Provided comprehensive case management services to clients, including assessments, goal setting, and referrals.
- Developed and implemented individualized service plans tailored to meet the needs of each client.
- Assisted clients in advocating for their rights by providing education regarding available resources and legal options.
- Educated patients, caregivers and families about specific patient needs and treatment plans.
- Maintained detailed records of client progress, documenting changes in behavior or condition over time.
- Facilitated psychoeducational, therapeutic and support groups with supervision from social workers.
- Adhered to ethical standards established by state regulations governing social work practice.
- Monitored client compliance with treatment plans while providing ongoing guidance and support.
- Conducted psychological assessments to identify needs, assisting with appropriate treatment options.
Care giver
GNA, Genesis Health Care
Baltimore, Maryland
03.2011 - 07.2013
- Provided nursing care according to resident care policies and procedures.
- Ensured the safety and well-being of the residents is maintained.
- Assisted residents with bathing, dressing, hygiene, and grooming as established in the patient care plan.
- Always ensure that client’s rights are adhered.
- Measured and recorded resident’s fluid intake and output.
Assistant Office Manager
Stein Academy
Randallstown, Maryland
07.2008 - 07.2013
- Supervised administrative staff, driving front office operations and continuous workflow.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Developed and monitored office budgets and processed payroll.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Ensured compliance with company policies and regulations while providing guidance on best practices.
- Delivered quality customer service to staff and customers.
- Developed and maintained filing systems to store confidential information.
- Managed daily operations of the office including ordering equipment, supplies, answering phones, distributing mail, faxes.
- Answered phone calls, responded to emails, directed inquiries appropriately and promptly.
General Manager
Jenez Inc
Aba-Abia state, ABIA
02.2005 - 04.2008
- Monitored store performance and identified opportunities for improvement.
- Implemented and maintained open-door communication system, reaching employees across department lines.
- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Coordinated staff training sessions to ensure compliance with company policies and procedures.
- Organized regular meetings with department heads to review progress on projects and initiatives.
- Prepared financial reports, clearly explaining operational effectiveness, trends and variances.
Education
MSW - Social Work
Walden University
Minneapolis, MN, US05-2022
BSW - Social Work (Major), Psychology (Minor)
University of Maryland, Baltimore County
Baltimore05-2020
General science
Community College of Baltimore County
Baltimore, Maryland, US12-2019
Skills
- Team Collaboration
- Decision-making
- Strategic planning
- Adherence of policies and procedures
- Goal oriented
- Staff management
- Team building
- Employee motivation
- Training and mentoring
Accomplishments
- Identified, documented, and resolved evening shift phlebotomy conflicts, leading to enhanced teamwork, communication, and overall shift efficiency..
- Built and maintained a strong, collaborative team as a Lead Phlebotomist by identifying individual strengths, mentoring staff, and promoting a supportive environment that enhanced overall team performance.
Certification
Certified Phlebotomist Technician (CPT)
Timeline
Social Work Intern (MSW)
Tuerk House
12.2022 - 03.2023
Social Work Intern (BSW)
Baltimore County Department of Aging- Ombudsman
05.2019 - 08.2019
Lead Lab Technician/ Certified Phlebotomy
Johns Hopkins Hospital
08.2013 - Current
Care giver
GNA, Genesis Health Care
03.2011 - 07.2013
Assistant Office Manager
Stein Academy
07.2008 - 07.2013
General Manager
Jenez Inc
02.2005 - 04.2008
BSW - Social Work (Major), Psychology (Minor)
University of Maryland, Baltimore County
General science
Community College of Baltimore County
MSW - Social Work
Walden University