Peter Wallace
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sport Clubs Supervisor
University Of Central Florida
03.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on procedures in the office and weekend events,
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained database systems to track and analyze operational data.
Lifeguard
Loews Hotels & Co
10.2018 - 10.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to patron incidents in professional and timely manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Inspected pools and pools areas for adherence to safety protocols.
- Inspected and tested pool equipment functionality to minimize hazards.
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
Bachelor of Science - Forensic Science With A Biochemistry Track
University of Central Florida
Orlando, FL05.2024
Skills
- Training and mentoring
- Complex Problem-Solving
- Processes and procedures
- Schedule development
- Financial Management
- Project Planning
- Audit reporting
- Process Analysis
- Program Evaluation
Accomplishments
- Supervised nine sport clubs officially. Did work for all forty-four sport clubs.
- Won sport club supervisor of the year in 2024.
- Used Microsoft Excel to develop inventory and budget tracking spreadsheets.
- Collaborated with team of five in the development of sport clubs field day.
Certification
CPR & First aid certification. Valid February 2nd, 2024 - February 1st, 2026.
Timeline
Sport Clubs Supervisor
University Of Central Florida
03.2022 - Current
Lifeguard
Loews Hotels & Co
10.2018 - 10.2019
Bachelor of Science - Forensic Science With A Biochemistry Track
University of Central Florida
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