Peter Warchola
Belton,MO
Summary
I am Peter Warchola and have more than 15 years of experience working as a Product and Platform Manager. I am known for balancing ever-changing product lines while seeking to coordinate and connect the appropriate teams for product development to run as smoothly as possible. I am very well versed in Scrum/Agile, SAFe Agile, kanban, and waterfall practices that enabled me to align with and meet an organization's strategy creating outcomes driving success and growth. Hardworking Technical Director versed in risk, challenges and product requirements. Offering 15 years of progressive experience as well as expertise in managing programs and building successful teams focused on creating high-quality work.
Overview
19
19
years of professional experience
Work History
Director of Technical Operations
Lifequest
2022.12 - Current
- Web creation and maintenance
- Maintain phone systems platform including SMS services
- Created and established digital marketing campaigns
- Marketing and operational presentations
- Systems training and technical documentation
- Office, vendor, and accounts payable administration
- Service vendor onboarding and contract negotiation
- Supported office staff in all aspects of daily operations.
Product Manager
Examone, A Questdiagnostices Company
2005.01 - 2022.12
- Created product strategy and business requirements for new features or products
- Responsible for product vision and continuous improvement of features and products
- Led and obtained strategic buy-in from internal and external stakeholders
- Communicate key messages and engage with many diverse functional stakeholders through product lifecycle
- Actively coordinated and sought out customer and market input for product innovation
- Act as SME during initial roll-out and provide support when needed
- Responsible for continuous improvement of product post-commercialization
- Serve as the voice of the customer and business
- Communicated product vision, roadmap, and progress to internal cross-functional stakeholders
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Groomed and prioritized product features, and requirements backlogs compromising business needs and technical readiness
- Ability to participate in technical discussions and help make design trade-offs
- Identify both business and technical impediments and drive for product development
- Lead planning of product releases and set expectations for delivery of new features
- Guide technology platform owners in managing agile user stories with clear acceptance criteria for the development team's execution
- Work closely with functional business callers/owners to create and maintain a product backlog according to business value and priority
- Support functional opportunities or initiatives and dive as MVPs (Min
- Viable product) for a unified coherent technology and customer experience
- Work closely with the scrum Master and development team for daily standup meetings, user story delivery, and post-implementation reviews.
Field Operations Manager
Examone, A Questdiagnostices Company
2012.01 - 2015.10
- Managed 37 corporate & Franchise offices across the U.S
- 7 corporate offices across Canada
- Initiated and implemented operations protocol, contract negotiations, technician recruitment, and product training while achieving double-digit revenue growth.
Education
Tidewater Community College - Emergency Medical Services / Health Sciences
University of Illinois Chicago - P.A., Science and Medicine (Kinesiology and Exercise Science) & Trauma Medicine
Certified Scrum Product Owner
01.2021
Naval School of Health & Science Graduate
01.1984
Belton High School Graduate, Belton Missouri
01.1982
Skills
- Certified Scrum Product Owner providing Scrum and Agile development methodologies
- Data Synthesis
- Creativity
- Decision making
- Conflict resolution
- Leadership and collaboration skills
- User experience principles
- Product backlog and roadmap management
- Proven strategic thinker with solid lateral and visual thinking skills providing sound product strategy, vision, and design
- Customer Service
Accomplishments
- Achieved double digit growth via product evolution and new service offerings between 1999 and 2012.
- Introduced the industry’s first real-time appointment scheduling application reducing associated internal cost by 28 percent.
- Introduced mobile data collection platform for field representatives via iPad, laptop, and cell phone technologies.
- A strategic team member in expanding data collection network via mobile, in office and ancillary incenter location network (1200 locations) by 48 percent.
- Successfully migrated & trained 325,000 + internal & external platform users to new web platform
Leadership Experience
- Mustangs Youth Football Association - Vice President, Board of Directors
- Disabled American Veterans Board Member, Chapter 2, KCMO
- Cimarron Trials HOA Board Member, Belton MO
- Foster Outreach Advocate, KCMO
References
- Patty Cutter, Quest Diagnostics, Senior Product Management, Patty.Cutter@gmail.com, 913.579.8620, Unknown, Overland Park, Kansas, Unknown
- Sasikanth Musunuru, Hallmark, Senior Software Engineer III, sasikanth437@gmail.com, 913.282.0298, Unknown, Liberty, MO, Unknown
- Derrick Watts, Easy Agent PRO, CFO - COO, Derrick@easyagentpro.com, 913.269.9985, Unknown, De Soto, KS, Unknown
- Troy Hartman, City Wide Facility Solutions, COO, Troy.Hartman.11@gmail.com, 913.485.6268, Unknown, Overland Park, Kansas, Unknown
- Dan Schoepf, Prospects to Partners, President, dan@prospectstopartners.com, 913.449.8608, Unknown, Overland Park, Kansas, Unknown
Timeline
Director of Technical Operations
Lifequest
2022.12 - Current
Field Operations Manager
Examone, A Questdiagnostices Company
2012.01 - 2015.10
Product Manager
Examone, A Questdiagnostices Company
2005.01 - 2022.12
Tidewater Community College - Emergency Medical Services / Health Sciences
University of Illinois Chicago - P.A., Science and Medicine (Kinesiology and Exercise Science) & Trauma Medicine
Certified Scrum Product Owner
Naval School of Health & Science Graduate
Belton High School Graduate, Belton Missouri
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