Hospitality Professional experienced in customer service, restaurant, and retail management. Delivered exceptional service and created memorable guest experiences through effective team leadership and operational management. Achieved recognition for cocktail-making skills, placing 2nd in New Jersey bartending competition.
Overview
12
12
years of professional experience
Work History
BARTENDER
TEAK RESTAURANT AND NIGHT CLUB
RED BANK, NJ
08.2024 - 09.2026
Delivered exceptional customer service in high-volume restaurant and nightclub settings.
Prepared cocktails and premium beverages while managing bar inventory and product rotation.
Supervised staff to maintain smooth, efficient operations during peak hours.
Assisted with guest relations by providing VIP service and enhancing customer experience.
Maintained safe, professional atmosphere throughout late-night operations.
Created staff schedules to ensure optimal coverage and service quality during operations.
Led training sessions for new staff on club policies and service standards.
Coordinated special events that increased member engagement and retention.
ASSISTANT MANAGER
BANANA REPUBLIC
TINTON FALLS, NJ
06.2022 - 08.2025
Facilitated daily store operations, enhancing customer experience and operational efficiency. My responsibilities include supervising and motivating a team of sales associates, assisting with inventory management, and overseeing store visual standards to maintain the brand's image. Led by example on sales floor, delivering exceptional customer service and cultivating strong client relationships. Additionally, I support the store manager in managing scheduling, training new employees, and implementing company policies and procedures. Managed administrative tasks including cash handling, store opening and closing, and security protocols. My role focuses on achieving sales goals, maintaining high operational standards, and contributing to the overall success of the store.
Supported daily management of store operations, including employee oversight.
Organized team schedules to achieve maximum coverage during busy hours.
Monitored inventory levels and facilitated replenishment of merchandise on sales floor.
BARTENDER
GANGA ASIAN BISTRO
MATAWAN, NJ
09.2023 - 04.2025
Crafted diverse cocktails, specialty Asian-inspired drinks, and premium beverages with high standards of accuracy and presentation, enhancing guest satisfaction. Delivered excellent customer service in a fast-paced, high-volume environment, adapting to both restaurant and nightclub atmospheres. Managed bar inventory and restocked supplies during peak dining and late-night hours. Handled cash and electronic payments accurately while upholding responsible alcohol service practices. Collaborated with servers, barbacks, and security to ensure guest safety and effective crowd control, contributing to a positive nightlife experience.
Prepared and served cocktails and beverages to enhance customer experience.
Oversaw bar inventory management to maintain adequate stock levels.
Collaborated with kitchen staff to coordinate food and drink orders effectively.
SERVER
THE PINE TAVERN
OLD BDRIDGE, NJ
10.2020 - 09.2023
Crafted cocktails, specialty Asian-inspired drinks, and premium beverages, ensuring accuracy, consistency, and presentation to enhance guest satisfaction. Delivered excellent customer service in a fast-paced, high-volume environment, adapting to both restaurant and nightclub atmospheres. Managed bar inventory and executed restocking and product rotation to support seamless operations during peak dining and late-night club hours. Handled cash and electronic payments with accuracy while upholding responsible alcohol service practices. Collaborated with servers, barbacks, and security to uphold guest safety and crowd control, contributing to a positive nightlife experience.
Provided exceptional customer service in a fast-paced dining environment.
Managed food and beverage orders efficiently using POS systems.
Collaborated with kitchen staff to ensure accurate order preparation.
KEY HOLDER
CHICO'S
OLD BRIDGE, NJ
02.2021 - 01.2022
Managed daily store operations and ensured compliance with company policies.
Opened and closed store, managed operations in the absence of management, secured location.
Assisted customers with product selection and provided excellent service.
Organized merchandise displays to enhance visual appeal and promote sales.
TRAVEL AGENT
Dompak
LINDEN, NJ
07.2018 - 10.2020
Coordinated travel arrangements for clients, ensuring seamless itineraries and bookings.
Coordinated customized travel experiences, managing flights, accommodations, tours, and transportation to meet clients' unique preferences.
Provided expert advice on destinations, accommodations, and travel regulations.
Researched travel options and created personalized packages for diverse client needs.
SALES ASSOCIATE
MARKS & SPENCER
LONDON
07.2016 - 06.2018
Guided customers in selecting products based on their preferences and needs.
Executed accurate transaction processing through point-of-sale systems and effective cash handling.
Ensured compliance with visual merchandising standards to create an attractive store environment.
Assisted shoppers with product selection, styling advice, and in-store queries to enhance the shopping experience. Organized and maintained visually appealing displays to align with M&S brand standards and attract customer attention. Processed transactions using POS systems, ensuring accuracy in cash and card payments to facilitate smooth checkout. Replenished stock, conducted inventory checks, and monitored product availability during peak hours. Supported daily store operations, including fitting room assistance, returns processing, and promotional setups.
BARTENDER/ASSISTANT MANAGER
MOHITO RESTAURANT
10.2014 - 07.2016
Began as bartender, crafted and served diverse beverages, delivering attentive and personalized service to enhance guest experience.
Assisted bartenders in preparing and serving beverages to customers.
Maintained cleanliness and organization of the bar area during service hours.
Stocked supplies and restocked inventory to ensure smooth operations.