Peter Charlton
Bronx
Summary
Experienced Customer Service Executive with exceptional interpersonal skills and a professional demeanor. Proven ability to handle diverse issues and concerns efficiently. Proficient in streamlining processes and increasing productivity using MS Excel and similar programs. Committed to delivering outstanding service and exceeding customer expectations. Seeking new opportunities to advance my career in customer service.
Overview
6
6
years of professional experience
Work History
Assistant Used Car Manager
The Premier Collection
09.2022 - 01.2025
- Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Implemented systems and procedures to increase sales.
Head Photographer & Videographer
STF Productions
08.2020 - Current
- Take pictures of individuals, families, and small groups, either in studio or on location
- Direct activities of workers who are setting up photographic equipment
- Retouch and color-correct images using Adobe Photoshop and Adobe Lightroom
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
- Used Adobe Premiere pro & After Effects to edit footage into correct order and add effects.
- Produced original video content by working collaboratively with producers, designers, and art specialists to facilitate multimedia production.
Retail Professional
Adidas
12.2018 - 08.2020
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals
- Receive and stock merchandise shipped into the store
Education
Bachelor of Science - Business Administration
CUNY Lehman College
Bronx, NY05-2025
Skills
- Photoshop
- Premiere Pro
- After Effects
- SQL
- MS Excel
- Multitasking
- Attention to detail
- Quick learning
- Team Leadership
- Excellent workflow management
Awards
- Dean's List achievement in previous college semester
- Received an Award for completing over 250 hours of community service throughout 4 years of school.
- WISE Financial Literacy Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Used Car Manager
The Premier Collection
09.2022 - 01.2025
Head Photographer & Videographer
STF Productions
08.2020 - Current
Retail Professional
Adidas
12.2018 - 08.2020
Bachelor of Science - Business Administration
CUNY Lehman College
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