Petra Milanovic
Cleveland,OH
Summary
Compassionate and motivated nursing student seeking an opportunity to apply clinical knowledge, patient care skills, and strong communication abilities in a healthcare setting. Dedicated to learning more and to providing safe, high quality patient care while continuing professional growth within the nursing profession.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Cashier/Front End
Heinens
Middleburg Heights, Ohio
06.2023 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and debit transactions with a focus on accuracy.
- Ran the costumer service booth and assisted costumers with returns or any questions
- Trained new staff on register procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs
- Built relationships with customers to encourage repeat business
Barista
Dunkin Donuts
Seven Hills, Ohio
06.2022 - 11.2022
- Prepared and served a variety of beverages in fast-paced environment.
- Maintained cleanliness and organization of workspace and equipment.
- Provided exceptional customer service, ensuring satisfaction with each visit.
- Worked early mornings
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Normandy High School
Parma, OhioNo Degree - Nursing
Cleveland State University
Cleveland, OH12.2028
Skills
- Patience and empathy
- Patient care
- Communication within peers and coworkers
- Teamwork
- Vital signs assessment
- Always willing to help others
- Friendly and helpful
Certification
- Basic Life Support (BLS), American Heart Association
- CPR Certification
Languages
Serbian
Timeline
Cashier/Front End
Heinens
06.2023 - Current
Barista
Dunkin Donuts
06.2022 - 11.2022
High School Diploma -
Normandy High School
No Degree - Nursing
Cleveland State University