
Reliable, honest, result-oriented, and goal-oriented professional with 12 years of customer service in luxury hospitality and resort operations. Proven leader skilled in supervising housekeeping teams, maintaining exceptional cleanliness standards, managing inventory and scheduling, and delivering outstanding guest service. Experienced in managing within budget guidelines, hands-on training to develop teamwork and consistency amongst employees. Skilled in acting as liaison between staff, management, and clients to accomplish cost effective results.