Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peyton Falkenhagen

Corinth

Summary

Dedicated Customer Service Representative with expertise in active listening and problem resolution. Proven ability to enhance customer satisfaction through effective communication and relationship building.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

McKesson
Fort Worth, TX
01.2020 - Current
  • Resolved customer inquiries through multiple communication channels, enhancing satisfaction and loyalty.
  • Assisted in training new staff on best practices for customer service and system navigation.
  • Collaborated with cross-functional teams to streamline processes, improving response times and service quality.

Education

High School Diploma -

Guyer High School
Denton, TX
05-2018

Skills

  • Active listening
  • Critical thinking
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Call management

Timeline

Customer Service Representative

McKesson
01.2020 - Current

High School Diploma -

Guyer High School
Peyton Falkenhagen