Experienced worker ready to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Front Office Receptionist
Parker Dental
05.2024 - Current
Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
Maintained clean reception area to promote positive, professional environment for clients.
Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Ophthalmology Technician
Conner Smith Eye Center
10.2022 - Current
Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Automative Production
SamTec
08.2021 - 10.2022
Organized work to meet demanding production goals.
Resolved issues quickly to maintain productivity goals.
Inspected final products to assess compliance with quality standards and established tolerances.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Insured all production orders were completed to standards and submitted on or before the due date.
Pharmacy Technician
Family Drug
08.2020 - 07.2021
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Entered and processed patients' prescriptions into internal system.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Collected co-payments or full payments from customers.
Opened and closed the store and register insuring the correct amount of money is in the register at all times.
Education
High School Diploma -
Brownstown Central High School
Brownstown, IN
05.2020
Skills
Inventory Stocking
Cash Register Operation
Patient Profile Setup
Answering and Routing Calls
Organization and Prioritization
Patient Medical Histories
Chart Documentation
Account Updates
Timeline
Front Office Receptionist
Parker Dental
05.2024 - Current
Ophthalmology Technician
Conner Smith Eye Center
10.2022 - Current
Automative Production
SamTec
08.2021 - 10.2022
Pharmacy Technician
Family Drug
08.2020 - 07.2021
High School Diploma -
Brownstown Central High School
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