Peyton Hall
Fraser,MI
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Dairy Maid
04.2022 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Conducted daily opening and closing procedures, ensuring readiness for business.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
Restaurant Hostess
Texas Roadhouse
08.2023 - 04.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
High School Diploma -
Warren Woods Tower High School
Warren, MI06.2024
Skills
- Customer Engagement
- Teamwork
- Customer Service
- Patience and Empathy
- Excellent Communication
- Working under pressure
Timeline
Restaurant Hostess
Texas Roadhouse
08.2023 - 04.2024
Ice Cream Server
Dairy Maid
04.2022 - Current
High School Diploma -
Warren Woods Tower High School