Peyton Hood
North Augusta,SC
Summary
Dynamic fine dining server with expertise from Brinkleys Chophouse, recognized for enhancing guest satisfaction through exceptional service and extensive menu knowledge. Proven ability to multitask in high-pressure environments while providing amazing customer service. Committed to upholding food safety standards and delivering memorable dining experiences.
Overview
8
8
years of professional experience
Work History
Fine Dining Server
Brinkleys Chophouse
11.2022 - 09.2025
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests needs.
- Skillfully juggled multiple tasks while remaining calm under pressure during busy shifts.
- Maintained a polished appearance to fit the atmosphere.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining the dining area.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Resolved guest complaints with empathy and professionalism, restoring guest satisfaction and loyalty.
Server
Lake Oconee Bistro
10.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Wild Wing Cafe Augusta
06.2020 - 11.2021
- Performed opening and closing duties, ensuring the dining area was prepared for service.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately.
Hostess/Server
Tbonz Steakhouse
03.2018 - 06.2020
- Cultivated warm relationships with regular customers.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Improved dining experience by providing prompt, attentive service to guests.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Master Cosmetologist -
Empire Beauty School
Augusta, GA12.2024
High School Diploma -
Greenbrier Highschool
Evans, GA05.2019
Skills
- Communication skills
- Attention to detail
- Customer service excellence
- Menu knowledge
- Upselling techniques
- Flexible availability
- Fine dining expertise
- Adaptive learning
- Empathy and patience
- Food allergy awareness
- Hospitality expertise
- Strong communication skills
- Reliable transportation
- Team player
Timeline
Fine Dining Server
Brinkleys Chophouse
11.2022 - 09.2025
Server
Lake Oconee Bistro
10.2021 - 11.2022
Server
Wild Wing Cafe Augusta
06.2020 - 11.2021
Hostess/Server
Tbonz Steakhouse
03.2018 - 06.2020
Master Cosmetologist -
Empire Beauty School
High School Diploma -
Greenbrier Highschool