Dedicated front desk attendant with strong multitasking and problem-solving skills. Committed to achieving customer satisfaction through efficient guest relations and exceptional communication.
Overview
3
3
years of professional experience
Work History
Front Desk Attendant
City of St. Peters
City Of Saint Peters, MO
05.2023 - Current
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Trained new staff on front desk procedures, fostering team collaboration and knowledge sharing.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances throughout shifts.
Online Personal Shopper
Walmart
City Of Saint Peters, MO
08.2024 - 06.2026
Managed online orders efficiently, ensuring timely fulfillment and delivery accuracy.
Utilized Walmart's inventory management systems to track product availability and stock levels.
Provided expert advice on product features, helping customers make informed purchasing decisions.
Trained new hires on best practices for online shopping processes and customer service standards.