Peyton Richardson

• Delivered exceptional guest service by welcoming patrons, presenting menus, explaining daily specials, and providing personalized menu recommendations to enhance the dining experience.
• Managed high-volume order flow by accurately taking food and beverage orders, utilizing POS systems, and coordinating closely with kitchen staff to ensure timely and precise meal delivery.
• Handled payment processing and cash transactions efficiently while maintaining accurate cash drawer balances and adhering to proper financial management procedures.
• Maintained strict health, safety, and sanitation standards across dining areas, service stations, and food handling processes to ensure a clean and safe environment for guests.
• Demonstrated strong multitasking and teamwork by managing multiple tables simultaneously during peak hours and collaborating with team members to optimize table turnover and guest satisfaction.

• Monitored aquatic areas vigilance and focus to ensure swimmer safety, prevent potential hazards, and enforce all facility rules and regulations consistently.
• Responded quickly to water emergencies, administering CPR, First Aid, or water rescues as trained to ensure patron wellbeing and minimize injury risk.
• Maintained pool chemistry and cleanliness standards by conducting regular water testing, balancing chemical levels, and executing daily facility maintenance tasks.
• Provided excellent customer service by greeting guests, answering inquiries, providing clear swimming instructions, and resolving guest concerns in a friendly manner.
• Collaborated with team members and emergency personnel during critical situations to ensure a swift, organized, and effective emergency response.

• Processed transactions efficiently and accurately using POS systems, handling cash, credit cards, and digital payments while ensuring exact register balance.
• Delivered exceptional customer service by warmly greeting shoppers, answering product inquiries, and resolving transaction or return issues promptly.
• Maintained front-end efficiency by scanning items quickly, bagging merchandise carefully, and reducing checkout wait times during peak hours.
• Promoted store offerings and loyalty programs, actively informing customers about ongoing sales, discounts, and rewards benefits to drive repeat business.
• Upheld safety and store presentation standards by sanitizing checkout areas, restocking impulse-buy displays, and monitoring front-of-store inventory.

GPA: 3.55

• Major: Psychology
• Extracurricular Activities: [Longwood Women's Basketball Manager]
• Did not finish- Transferred to Tidewater Community College

• 3.31