Peyton Sanders
Port Orange
Summary
Agile and abatable team leader with stellar customer service history, motivational approach, and upbeat nature. Forward thinking and industrious with diplomatic communication style focused on customer satisfaction and success. Knowledgeable in Emergency Medical care and eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Proven history of exercising strong judgement in high-pressure situations. Motivated to learn, grow, and excell in Beach Safety.
Overview
6
6
years of professional experience
Work History
Retail Keyholder
Maui Nix Surf Shop
Daytona Beach
05.2020 - Current
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Developed and nurtured lasting relationships with clients through dedicated assistance and issue resolution.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Assisted customers with locating and choosing merchandise in any store department.
Shift Leader
Plato's Closet
Daytona Beach
08.2019 - 05.2020
- Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
- Minimized resource and time losses by addressing employee issue directly and implementing timely solutions.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Assigned daily employee tasks and monitored activity and completion.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Trained new employees and delegated daily tasks and responsibilities.
Hostess
Houligan’s
Port Orange
08.2018 - 05.2019
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Planned and executed large guest parties by organizing menus, spaces and special requests.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored dining room and guest flow to maximize table usage and minimize wait times by 60%
Hostess
Down The Hatch
Ponce Inlet
05.2018 - 08.2018
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Assisted managers with quickly resolving service- and food-related issues.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Took and aided in preparing to-go orders in order to guarantee customer satisfaction.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Education
High School Diploma -
Spruce Creek High School
Port Orange, FL12.2019
EMT Basic Certification
Daytona State College
Daytona Beach, FL12.2020
Skills
- Daily workflows
- Client Service
- Teamwork
- Recordkeeping expertise
- Team Oversight
- Health and Safety Standards
- First Aid and CPR
- Strong communicator
- Critical thinking
- Medical Emergency Response
Timeline
Retail Keyholder
Maui Nix Surf Shop
05.2020 - Current
Shift Leader
Plato's Closet
08.2019 - 05.2020
Hostess
Houligan’s
08.2018 - 05.2019
Hostess
Down The Hatch
05.2018 - 08.2018
High School Diploma -
Spruce Creek High School
EMT Basic Certification
Daytona State College
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