Adaptable individual with experience in customer service roles. Strong attention to detail and ability to prioritize tasks effectively. Ready to contribute to a positive guest experience and support team objectives.
Overview
5
5
years of professional experience
Work History
Waitress
Coasters
Moneta, VA
05.2026 - 08.2026
Provided exceptional customer service by promptly addressing guest inquiries and needs.
Maintained knowledge of menu items to accurately inform guests and recommend selections.
Collaborated with kitchen staff to expedite food delivery and enhance service efficiency.
Adapted quickly to high-pressure situations during peak hours, sustaining service quality.
Assisted with daily operations, ensuring cleanliness and organization of dining areas.
Supported team members during busy shifts by coordinating tasks and communicating effectively.
Waitress
Mellow Mushroom
Roanoke, VA
05.2025 - 08.2025
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Processed payments efficiently, handling cash and credit transactions with accuracy.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Smoothie Maker, Wrap Maker, and Cashier
Elderberries
Roanoke, VA
01.2024 - 08.2024
Prepared high-quality smoothies using fresh ingredients, ensuring consistent taste and texture.
Operated blending equipment efficiently to meet customer demands during peak hours.
Maintained cleanliness and organization of workstation to comply with health and safety standards.
Assisted in inventory management by tracking ingredient usage and reporting shortages promptly.
Engaged with customers to provide product knowledge and enhance overall service experience.
Volleyball Assistant/Coach Volnteer
STAR Volleyball
Roanoke, VA
08.2021 - 12.2023
Developed and implemented training programs to enhance player skills and teamwork dynamics.
Promoted a positive team culture by encouraging sportsmanship, resilience, and commitment among athletes.
Developed strong relationship with players to assist in reaching goals, build trust and rapport.
Education
High School Diploma -
Cave Spring High School
Roanoke, VA
Bachelor of Science - Psychology
Virginia Polytechnic Institute And State University
Blacksburg, VA
05-2028
Skills
Customer service
Multitasking efficiency
Customer engagement
Service prioritization
Cleanliness
Attention to detail
Team collaboration
Decision-making
Greeting guests
Menu knowledge
Timeline
Waitress
Coasters
05.2026 - 08.2026
Waitress
Mellow Mushroom
05.2025 - 08.2025
Smoothie Maker, Wrap Maker, and Cashier
Elderberries
01.2024 - 08.2024
Volleyball Assistant/Coach Volnteer
STAR Volleyball
08.2021 - 12.2023
High School Diploma -
Cave Spring High School
Bachelor of Science - Psychology
Virginia Polytechnic Institute And State University