Peyton Harrison-Tidwell
Bascom
Summary
Empathetic and adaptable individual with a strong background in client service and collaboration. Committed to providing outstanding support and communication, ensuring swift resolution of inquiries and fostering a welcoming environment.
Overview
2
2
years of professional experience
Work History
Switchboard Operator
Chipola College
Marianna, FL
01.2024 - 08.2025
- Operated multi-line switchboard efficiently to manage incoming and outgoing calls.
- Provided accurate information to callers regarding college services and programs.
- Coordinated communication between departments, ensuring timely message delivery.
- Assisted in training new staff on switchboard operations and protocols.
- Resolved customer inquiries promptly, enhancing overall satisfaction with college services.
- Connected callers with appropriate professional, department, or business.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Assisted in reducing hold times with swift call handling and efficient use of switchboard system features.
- Contributed to the welcoming atmosphere of the campus main office by providing services as a greeter and informant to entering students and guests.
Animal Caretaker
Gypsy Pet Resort
Marianna, FL
07.2023 - 12.2023
- Provided daily care for various animals, ensuring their health and well-being.
- Administered medications and treatments as directed by veterinary instructions.
- Maintained clean and safe environment through regular sanitation practices.
- Collaborated with team members to enhance overall efficiency of care routines.
- Monitored animal behavior and reported any concerns to management promptly.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
Education
Bachelor of Science - Computer Science
The University of West Florida
Pensacola, FL05-2028
Associate of Arts - Mechanical Engineering
Chipola College
Marianna, FL05-2025
High School Diploma -
Malone High School
Malone, FL05-2023
Skills
- Quick-learning
- Flexibility
- Dependability
- Empathy and patience
- Work prioritization
- Task delegation
- Cross-functional coordination
- Greeting customers
- Client service
- Information assistance
- Teamwork and collaboration
Timeline
Switchboard Operator
Chipola College
01.2024 - 08.2025
Animal Caretaker
Gypsy Pet Resort
07.2023 - 12.2023
Bachelor of Science - Computer Science
The University of West Florida
Associate of Arts - Mechanical Engineering
Chipola College
High School Diploma -
Malone High School