Summary
Overview
Work History
Education
Skills
Licensing
Employee of the Month
Languages
Timeline
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Peyton Tippett

Three Rivers

Summary

Dedicated college student with excellent experience in the communications and customer service industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

5
5
years of professional experience

Work History

Secretary

Stratex Pest Control LLC.
01.2024 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Sales Representative

Bath and Body Works
01.2023 - 12.2023
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Receptionist

Great Clips
09.2022 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Dietary Aide

ProMedica Senior Care
08.2020 - 08.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Was awarded "Employee of the Month" as the youngest employee within the company.

Education

Some college - Pursuing Bachelor’s in Psychology

Western Michigan University

Skills

  • Excellent customer service skills
  • Communications
  • Product sales
  • Writing skills
  • Computer skills
  • Typing skills
  • Telecommunication skills
  • Verbal and written communication
  • Calendar management
  • Appointment coordination

Licensing

  • CNA
  • CPR certified
  • First aid certified
  • AED certified
  • Epinephrine injection and application certified

Employee of the Month

While working as a Dietary Aide at ProMedica Senior Care, I served hospitality and excellent customer service. Every resident I met was satisfied with my work, and I took pride in knowing that my hard work pays off. I was the youngest to receive the award within the company and was honored to be viewed as a star employee.

Languages

English
Native or Bilingual

Timeline

Secretary

Stratex Pest Control LLC.
01.2024 - Current

Sales Representative

Bath and Body Works
01.2023 - 12.2023

Receptionist

Great Clips
09.2022 - 12.2023

Dietary Aide

ProMedica Senior Care
08.2020 - 08.2022

Some college - Pursuing Bachelor’s in Psychology

Western Michigan University

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Peyton Tippett