Yoselyn Solis
San Bernardino,CA
Summary
To utilize my customer service skills in a new environment.
Overview
8
8
years of professional experience
Work History
Secretary
Solis Diesel Truck Repair
01.2019 - Current
- I answered the phone and scheduled truck repair appointments
- Promoted special offers the business was having to customers over the phone and maintained a welcoming environment for customers in the waiting area
- Used my bilingual skills to assist Spanish speaking customers
Warehouse Operator
Amazon
San Bernardino, CA
09.2023 - 04.2024
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Used scanners to track parcel information, condition or receipt.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Tracked inventory levels, restocked shelves as needed and reported discrepancies to management team members.
- Maintained a clean work environment by adhering to safety protocols at all times.
- Utilized scanners and RF devices for tracking purposes.
Package Handler
FedEx
Bloomington, California
10.2021 - 04.2022
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Used scanners to track parcel information, condition or receipt.
- Maintained clean and organized work area, adhering to safety standards.
Assistant/Cashier
Diana’s Beauty Salon
06.2017 - 01.2019
- As a cashier, I ran the register where I processed payments in cash and card
- As an assistant, I helped the esthetician with setting up supplies and cleaning after each service
- I booked appointments, and addressed customer complaints over the phone and in person
- I utilized my bilingual skills to facilitate communication
Cashier/Care Attendant
Elliotts Pet Emporium
Education
GED -
Options for Youth – San Bernardino
06.2020
Skills
- BILINGUAL
- I am able to proficiently interpret between Spanish and English
- ORGANIZATION AND ADMINISTRATIVE SKILLS
- I have the ability to multi-task, and work under pressure I provide great communication skills on the phone and in person
- ADAPTABLE
- I am able to adapt to any type of work environment whether that means fast-paced or slow-paced I keep myself busy at all times I am always willing to take on more responsibilities as needed
- EXCELLENT CUSTOMER SERVICE SKILLS
- I enjoy being able to assist customers and interact with other people
References
- Diana, Carpio, Owner, (909)762-4301, Diana’s Beauty Salon
- Adriana, Solis, Owner, (909)269-4578, Solis Diesel Truck Repair
Timeline
Warehouse Operator
Amazon
09.2023 - 04.2024
Package Handler
FedEx
10.2021 - 04.2022
Secretary
Solis Diesel Truck Repair
01.2019 - Current
Assistant/Cashier
Diana’s Beauty Salon
06.2017 - 01.2019
Cashier/Care Attendant
Elliotts Pet Emporium
GED -
Options for Youth – San Bernardino