Peyton Wesley
Cincinnati
Summary
Dependable and motivated professional with a strong commitment to hard work and continuous improvement. Extensive experience collaborating with local communities and individuals from diverse backgrounds has strengthened communication skills, adaptability, and the ability to perform under pressure. Seeking a career that provides opportunities to contribute to a greater purpose while fostering personal and professional growth. Passionate about making a meaningful impact in the workplace and beyond.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Consultant / Certified Credit Union Counselor
General Electric Credit Union
Cincinnati, OH
02.2024 - 01.2026
- Worked as a Certified Credit Union Counselor, helping individuals improve credit, manage budgets, and better understand personal finances
- Served as a loan officer handling auto loans, personal loans, and credit card applications while working closely with clients throughout the lending process
- Selected as a Core Trainer responsible for onboarding and training new employees on operational procedures, customer service, and workflow standards
- Helped lead and support a small team within the department to improve production, efficiency, and overall performance
Customer Service Representative / Head Teller
Union Savings Bank
Cincinnati, OH
04.2022 - 12.2023
- Managed teller operations and customer account services in a fast-paced banking environment
- Independently opened and operated a newly established branch location for approximately two months with minimal supervision
- Built strong community relationships in an unfamiliar market while maintaining daily branch operations and customer service responsibilities
- Generated millons in deposits during tenure through customer engagement, relationship building, and branch growth efforts
- Maintained accuracy, professionalism, and attention to detail while handling financial transactions and sensitive customer information
Call Center Agent
Fifth Third Bank
Cincinnati, OH
06.2020 - 01.2021
- Assisted customers with mortgages, online banking, account issues, and card services
- Processed payments for mortgages, loans, and credit card accounts
- Delivered customer support in a fast-paced call center environment while maintaining professionalism and accuracy
Sales Associate
Kohl's
Loveland, OH
05.2019 - 01.2020
- Assisted customers and maintained organized inventory areas
- Operated cash registers and supported freight unloading operations
- Maintained clean, organized, and efficient sales floor operations
Facility Team Member
Sports Plus
Evendale, OH
06.2017 - 02.2019
- Supervised children and ensured facility safety standards
- Assisted customers, hosted events, and handled register transactions
- Maintained positive customer interactions in a fast-paced recreational environment
Education
High School Diploma -
Reading Community Jr./Sr. High School
Firefighter 1&2 -
Great Oaks Career Campus Fire & EMT Rescue Academy
Cincinnati, OHSkills
- Communication & Teamwork
- Leadership & Training
- Customer Service
- Conflict Resolution
- Public Relations
- Attention to Detail
- Problem Solving
- Adaptability Under Pressure
- Financial Services & Lending
- Cash Handling & Documentation
- Computer & Administrative Skills
Certification
- Firefighter I & II Certified
- Hazardous Materials: Awareness & Operations - Pending
- Hazardous Materials Technician - Pending
- Emergency Vehicle Operations Course - Pending
- Rope Technical Rescuer: Operations - Pending
- Confined Space Technical Rescuer: Operations - Pending
- Driver/Operator - Pending
- Heavy Vehicle Technical Rescuer: Operations- Pending
- EMT- Basic - Pending
Timeline
Relationship Consultant / Certified Credit Union Counselor
General Electric Credit Union
02.2024 - 01.2026
Customer Service Representative / Head Teller
Union Savings Bank
04.2022 - 12.2023
Call Center Agent
Fifth Third Bank
06.2020 - 01.2021
Sales Associate
Kohl's
05.2019 - 01.2020
Facility Team Member
Sports Plus
06.2017 - 02.2019
High School Diploma -
Reading Community Jr./Sr. High School
Firefighter 1&2 -
Great Oaks Career Campus Fire & EMT Rescue Academy