Peyton Kim
Santa Ana,California
Summary
Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sever/Shift Lead
Calico Fish House
Huntington Beach, California
12.2022 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Processed payments and completed register transactions accurately
- Memorized menu to help diners make informed meal choices
- Trained new hires on the proper use of equipment, job duties, and safety regulations
- Assisted customers with inquiries, orders and complaints in a timely manner
- Coordinated daily tasks and assigned duties to staff members in accordance with company policies.
Cashier/Manager
Slapfish
Huntington Beach And Laguna Beach, CA
08.2021 - 07.2022
- Managed daily operations of the counter sales area including opening and closing procedures
- Utilized problem-solving skills to address customer inquiries in a timely manner
- Provided knowledgeable advice about products, services and promotions offered by the company
- Maintained cleanliness standards within the counter sales area at all times
- Processed returns and exchanges efficiently while ensuring customer satisfaction
- Trained new employees on proper use of POS system as well as store policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Entered time and attendance logs in preparation for payroll.
Retail Cashier
Forever 21
Costa Mesa, California
09.2020 - 03.2021
- Operated the register, accurately recorded prices and calculated change due to customers
- Regularly cleaned workstations including counters, displays, walls, floors
- Greeted customers and offered assistance to help find specific products
- Cleaned and organized sales floor in accordance with company merchandising standards
- Used POS system to process sales and refund transactions
- Resolved customer disputes quickly while maintaining professionalism at all times.
Cashier/Party Host/Attraction Attendant
Off the Wall Social
Huntington Beach, California
03.2019 - 08.2020
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Provided excellent customer service by greeting customers and offering assistance
- Organized seating arrangements, decorations, and food supplies.
- Assisted in preparing the entertainment program for the event.
- Greeted guests and provided information regarding the attractions.
- Monitored guest behavior while on premises to ensure safety of all patrons.
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA06.2021
Some College (No Degree) - Nursing
Irvine Valley College
Irvine, CASkills
- Collaborative Environments
- Effective Listening and Communication
- Productivity Performance
- Food Safety and Sanitation
- Motivational Leadership
- Shift Work
- Strong Leadership
- Guest Service
- Organization
- POS Systems
References
References available upon request
References
References available upon request.
Timeline
Sever/Shift Lead
Calico Fish House
12.2022 - Current
Cashier/Manager
Slapfish
08.2021 - 07.2022
Retail Cashier
Forever 21
09.2020 - 03.2021
Cashier/Party Host/Attraction Attendant
Off the Wall Social
03.2019 - 08.2020
High School Diploma -
Ocean View High School
Some College (No Degree) - Nursing
Irvine Valley College
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