Phantasia Anderson
Columbus ,GA
Summary
Detail-oriented and personable individual with a strong passion for delivering exceptional patient care and providing administrative support. Possessing extensive knowledge of healthcare regulations, proficiency in medical terminology, data entry skills, and effective communication. Commitment to streamlining patient access processes to elevate care quality and enhance patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Access Registrar
St. Francis Hospital
06.2024 - 02.2025
- Optimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Certified Clinical Medical Assistant
Legacy Community Health
01.2022 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Extern
Spine Associates Richard Francis, Md
11.2021 - 11.2021
- Interacted with nursing staff and physicians to better understand treatment options for diseases and acute conditions.
- Maintained excellent customer service and a positive attitude towards guests, customers, and fellow teammates.
- Assisted the nursing team with taking vitals and uploading documents into medical charts.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Greeted customers and guests warmly and offered immediate assistance.
Entry Level Medical Assistant Extern
Dr. Yugal Maheshwari- Endocrinologist
10.2021 - 10.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Personal Caregiver
Friend Of The Family
09.2020 - 07.2021
- Administered medication as directed by the physician.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Documented vitals, behaviors, and medications in client medical records.
- Planned 21 healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Education
Medical Assisting
Texas Healthtech Institute
11.2021
High School Diploma -
Central Senior High School
Beaumont, TX06.2015
Skills
- Expertise in HIPAA Compliance
- Effective Task Management
- Insurance Eligibility Verification
- Strong Communication Skills
- Patient Information Management
- Accurate Data Entry
Certification
- Certified Medical Assistant, NHA - 2021
- BLS, American Heart Association- 2021
Timeline
Patient Access Registrar
St. Francis Hospital
06.2024 - 02.2025
Certified Clinical Medical Assistant
Legacy Community Health
01.2022 - 12.2023
Extern
Spine Associates Richard Francis, Md
11.2021 - 11.2021
Entry Level Medical Assistant Extern
Dr. Yugal Maheshwari- Endocrinologist
10.2021 - 10.2021
Personal Caregiver
Friend Of The Family
09.2020 - 07.2021
High School Diploma -
Central Senior High School
Medical Assisting
Texas Healthtech Institute
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