Mariah A Balli
WA
Summary
To leverage my strong communication and organizational skills in a fast paced working environment. Providing excellent customer service, managing any task given, and creating a positive first impression for those who come across me on a daily basis.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Registrar
Prosser Memorial Hospital
Prosser , WA
09.2025 - Current
- Verified patient information and insurance details for accurate registration.
- Verified insurance eligibility and collected co-payments or deposits.
- Collaborated with healthcare staff to resolve patient inquiries and concerns, enhancing patient experience.
- Utilized electronic health record systems for data entry and updates.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Assisted in training new registrars on operational practices and systems.
- Maintained current knowledge of changes in healthcare regulations by attending continuing education classes.
- Developed positive relationships with physicians, nurses, administrators, and other staff members.
- Inputted orders for lab tests and radiology studies following established guidelines for accuracy.
- Supported emergency department registration during peak times, facilitating efficient patient processing.
Barista
Stir Crazy
Grandview , WA
06.2024 - 09.2025
- Led training for new baristas on beverage preparation and customer service to enhance team performance and customer satisfaction.
- Prepared high-quality coffee beverages using espresso machines and grinders.
- Ensured cleanliness of workstations and equipment to provide a safe and inviting customer environment.
- Operated cash register and processed customer transactions efficiently.
- Monitored inventory levels and restocked supplies to prevent service disruptions.
- Followed health, safety and sanitation guidelines to pass state inspections.
Barista
Crave Coee
Granger/Yakima, USA
05.2023 - 08.2023
- Led barista from 6 am-1 pm shifts. Including training and instructing 1-2 new baristas
- Mastered extensive drink combinations to efficiently fulfill diverse customer orders.
- Prepared all food and beverages for the customers in an eminent & timely manner
- Delivered exceptional customer service by addressing inquiries and concerns.
- Tailored service approach to align with customer preferences and enhance satisfaction.
- Built strong customer relationships through personalized interactions, fostering loyalty.
- Operated a POS system with over 100 different transactions a day.
- Responded to incoming calls to accurately record customer orders.
- Sanitized coffee equipment multiple times each shift.
Barista/ Retail/ Tanning Consultant
Electric Beach
Sunnyside, USA
01.2020 - 01.2022
- Administered daily cash till operations to uphold financial accuracy
- Executed bank deposits to ensure financial integrity and accuracy
- Ensured prompt opening and closing of store to meet schedule
- Assisted clients with service needs to improve overall satisfaction
- Coordinated product displays to enhance visual appeal and accessibility
Sales in Produce
Lara Farms
Mabton, USA
01.2017 - 01.2020
- Sold produce across multiple locations, enhancing customer access to fresh products
- Delivered exceptional customer service, fostering repeat business and customer loyalty
- Managed daily financial transactions, ensuring accuracy and efficiency in cash handling
- Managed cash flow and transactions
- Maintained an organized stand at all times
Education
Associates Degree - Grandview, WA
Yakima Valley Community College
Grandview, WA06-2025
Diploma - Sunnyside, WA
Sunnyside High School
Sunnyside, WA06-2023
Skills
- Health records administration
- Compliance with HIPAA regulations
- Outstanding customer service
- Outreach strategies for patients
- Expertise in medical terminology
- Cash handling and fee collection processes
- Registration processes for patients
- Etiquette in phone and email communication
- Coordination of onboarding support
- Ability to multitask effectively
- Management of time efficiently
- Organizational skill set
- Collaboration across departments
- Knowledge of sales and marketing principles
- Proficiency in product knowledge
- Efficiency in payment processing tasks
- Techniques for information collection
- Leadership within teams
- Flexibility in adapting to changes
- Teamwork and collaborative efforts
- Communication skills, both verbal and written
- Production reporting expertise
- Proficiency in Microsoft Office Suite
Certification
Food Handlers Permit
Languages
English
Native/ Bilingual
Spanish
Professional
References
Bruce Epps: 509-728-4738
Jen Hazzard: 509-830-0790
Sara Gonzalez: 509-820-9294
Allison Eddy:509-961-9185
Timeline
Patient Access Registrar
Prosser Memorial Hospital
09.2025 - Current
Barista
Stir Crazy
06.2024 - 09.2025
Barista
Crave Coee
05.2023 - 08.2023
Barista/ Retail/ Tanning Consultant
Electric Beach
01.2020 - 01.2022
Sales in Produce
Lara Farms
01.2017 - 01.2020
Associates Degree - Grandview, WA
Yakima Valley Community College
Diploma - Sunnyside, WA
Sunnyside High School