Phat Lam

Sales-driven SATCOM professional with a proven track record of delivering commercial satellite communication solutions to global markets.

• Create and Build relationships with customers both domestic and around the world
• Extensive experience in business development, strategic sales and major account management with a strong ability to identify opportunities, build client relationship, and close high value deals.
• developing and executing targeted sales strategies that driven revenue growth, win new opportunities and expand presence in emerging markets.
• Excellent technical communication skills, both verbal and written.
• Assisted with day-to-day sales and proposal bidding activities, working efficiently and productively with all team members.

• Led sales strategy development to increase market share and drive revenue growth in satellite ground stations.
• Create and Build relationships with customers domestic and around the world. Work to understand customer's needs and propose best solution to carry out customer's mission.
• Spearheaded cross-functional initiatives to streamline operations and improve customer satisfaction.
• Analyzed market trends and competitive landscape to inform product positioning and sales tactics.
• Implemented data-driven decision-making processes through CRM to optimize resource allocation and sales forecasting.
• Collaborated with engineering teams to align product offerings with customer needs and industry standards.

• Cultivated relationships with key customers to enhance business opportunities.
• Performed market research and identified opportunities for account growth, account penetration, and market expansion.
• Built relationships with customers to establish long-term business growth.
• Prepared sales presentations for customer showing success and credibility of products.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.

• Support customer product or system quote request, analyzed customer needs to recommend tailored product or services to meet customer's requirements.
• Utilized CRM software to track sales performance and customer interactions.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.

• Led cross-functional teams to ensure project alignment with strategic goals.
• Developed and maintained project schedules using advanced project management software.
• Implemented risk management strategies to mitigate potential project delays and issues.
• Facilitated team members meetings to gather requirements and drive consensus on project objectives.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Support antenna ground station RF system design, system configuration, and RF system analysis.
• Support in plant and on site antenna RF system integration, commissioning, acceptance testing of satellite ground stations.