Pheandro "Andrew" Welsh
Milwaukee
Summary
Dynamic Program Director with a proven track record at Welsh's Therapeutic Facility, excelling in strategic leadership and program planning. Expert in compliance management and staff training, successfully developed and implemented innovative programs that enhanced operational efficiency and team productivity. Committed to fostering a collaborative environment to achieve organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Operator
TruePath Residential Care
07.2025 - Current
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
Program Director
Welsh's Therapeutic Facility
05.2018 - Current
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Developed [Type] program from ground up, laying out framework, and defining roles.
Program Supervisor
Welsh's Therapeutic Facility
08.2013 - 04.2018
- Assisted with community resources for healthcare and mental health.
- Coached team members on productivity strategies to accomplish challenging goals.
- Directed team of [Number] personnel, overseeing records, performance, and quality assurance.
- Designed program implementation and maintenance plan.
- Developed and implemented training programs for staff.
System Administrator
Quad Graphics
03.2009 - 07.2013
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Completed reports detailing network and systems performance and downtime issues.
- Installed and configured network printers and other peripheral devices.
- Diagnosed and resolved hardware and software issues.
Education
Bachelor of Science - Business Management
Concordia University
Mequon, WI12-2023
Bachelor of Science - Computer And Information Systems
University of Wisconsin, Milwaukee
Milwaukee, WISkills
- Strategic leadership
- Effective leader
- Business oversight
- Performance standards and analysis
- Compliance management
- Business management
- Program planning
- Administration
- Staff training
- Training and development
Certification
- Resident Health, Safety, and Welfare
- Conflict of Interest
- Resident Rights
- Community Inclusion and Integration
- Service Provision to Residents
- Fire Safety
- Basic First Aid and Cardiopulmonary Resuscitation (CPR)
- Privacy and Confidentiality
- Dignity of Risk
- Responsibilities and Limitations of Legal Guardians, Power of Attorney Agents, and Supported Decision-Makers
- Medication Management and Administration
- The Responsible Use of Restraints in Elder Care
- Assessing, Determining Levels of Dementia
- First Aid, CPR, Choking and Other Health & Safety Tips
- Personal Care: Focus on Oral Hygiene
- Prevention and Reporting of Abuse, Neglect and Misappropriation
- Standard Precautions
- Challenging Behaviors
Timeline
Owner/Operator
TruePath Residential Care
07.2025 - Current
Program Director
Welsh's Therapeutic Facility
05.2018 - Current
Program Supervisor
Welsh's Therapeutic Facility
08.2013 - 04.2018
System Administrator
Quad Graphics
03.2009 - 07.2013
Bachelor of Science - Business Management
Concordia University
Bachelor of Science - Computer And Information Systems
University of Wisconsin, Milwaukee
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