Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Phelina Jean

Boston,MA

Summary

Highly experienced Translator and Interpreter with three years of experience delivering precise interpretations and translations between English, French, and Haitian Creole. Seeking to transition to a role as a Security Guard. Demonstrates excellent communication skills, understanding cultural nuances to facilitate communication with diverse groups effectively. Possesses excellent time management, organization, and prioritization skills. Result-oriented and decisive, using sound judgment and astuteness to problem-solve and handle multiple tasks efficiently. Eager to leverage strong interpersonal skills and genuine empathy to provide exceptional care and support. Works well independently and as part of a team.

Energetic and compassionate with natural ability to connect and empathize with others. Familiar with mental health principles and techniques, demonstrating proficiency in active listening and crisis intervention. Committed to making positive impact on well-being of individuals through supportive and understanding care.

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Overview

3
3
years of professional experience

Work History

DSP

Judge Rotenberg Educational Center
04.2024 - Current
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Phone Interpreter

One World Global Services
12.2021 - 04.2023
  • Provided real-time English to French/Haitian Creole translation and customer service
  • Simultaneously interpreted conversations to help both parties navigate medical or legal needs, manage personal concerns, or conduct business
  • Relayed information accurately and concisely, maintaining tone and emotion and not omitting, changing, or adding information
  • Streamlined patient and physician interaction by providing a channel of effective communication
  • Facilitated talks between law enforcement personnel and individuals involved in crimes, such as witnesses, persons of interest, and suspects
  • Remained knowledgeable of industry-specific terminology to interpret technical or specialized language accurately

Education

High School Diploma -

Institution Saint-Pierre de Formation
Cap-Haitian

8-Hour Pre-Assignment Security Guard Certificate -

CAMBA
Brooklyn, NY
09.2023

16-Hour On-the-Job Security Guard Certificate -

CAMBA
Brooklyn, NY
09.2023

Certified Nursing Assistant (CNA) Training -

Concept Institute of Vocational Training
Brooklyn, NY
09.2023

Home Health Aide (HHA) Certificate -

Concept Institute of Vocational Training
Brooklyn, NY
09.2023

Skills


  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • CPR certification
  • Certified in CPR/AED
  • Safety compliance
  • Caring companionship
  • First aid certification
  • Crisis intervention

Personal Information

Work Permit: U.S. Work Authorized.

Timeline

DSP

Judge Rotenberg Educational Center
04.2024 - Current

Phone Interpreter

One World Global Services
12.2021 - 04.2023

High School Diploma -

Institution Saint-Pierre de Formation

8-Hour Pre-Assignment Security Guard Certificate -

CAMBA

16-Hour On-the-Job Security Guard Certificate -

CAMBA

Certified Nursing Assistant (CNA) Training -

Concept Institute of Vocational Training

Home Health Aide (HHA) Certificate -

Concept Institute of Vocational Training
Phelina Jean