Phelps Tuiasosopo
Rosemead,CA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
27
27
years of professional experience
Work History
Store Manager
Oreilly Auto Pats
04.2010 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Store Manager
AutoZone
02.2008 - 04.2010
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Flooring Contractor
Hardwood Floors Outlet Inc.,
06.1996 - 01.2008
- Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
- Utilized saws, nail guns and routers to safely complete flooring installation projects.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Professionally sanded and sealed floors to complete installation process.
- Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
- Inspected completed installations to verify adherence to quality standards and customer specifications.
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Conducted accurate measurements and calculations to verify proper layout and installation.
Education
Certification - Retail Management
UEI College
El Monte, CA06.2011
High School Diploma -
San Gabriel High School
San Gabriel, CA06.1996
Skills
- Project Management
- Operations Management
- Talent Recruitment
- Store Merchandising
- Loss Prevention
- Partnership Building
Timeline
Store Manager
Oreilly Auto Pats
04.2010 - Current
Store Manager
AutoZone
02.2008 - 04.2010
Flooring Contractor
Hardwood Floors Outlet Inc.,
06.1996 - 01.2008
Certification - Retail Management
UEI College
High School Diploma -
San Gabriel High School
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