Summary
Overview
Work History
Education
Skills
Timeline
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Phenphitcha Chumpukaew

Astoria,NY

Summary

Motivated Server and Bartender with 4+ years of experience successfully serving customer in busy restaurant. Looking to develop my knowledge and skill of variety of food and beverage establishment. I would love to improve my skill not just about the food but people around me. Working in the restaurant is one of the opportunity to do it because we have new customer everyday so I'll have new things to learn everyday.

Overview

7
7
years of professional experience

Work History

Server/Bartender

Kissaki Bowery
08.2022 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Server/ Bartender

Salt And Charcoal
03.2021 - 11.2023
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Increased sales significantly by upselling higher-end products to customers.

Server/Bartender

Sage Thai Brooklyn
05.2017 - 08.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

MBA - Business Economics

Chiangmai University
Chiangmai, Thailand
02.2016

Skills

  • Wine and Liquor Service
  • Service Prioritization
  • Beverage Preparation
  • Daily Specials Memorization
  • Server Improvements
  • Greeting and Seating Guests
  • Cocktail Knowledge
  • Table Monitoring and Turnover
  • Guest Satisfaction

Timeline

Server/Bartender

Kissaki Bowery
08.2022 - Current

Server/ Bartender

Salt And Charcoal
03.2021 - 11.2023

Server/Bartender

Sage Thai Brooklyn
05.2017 - 08.2021

MBA - Business Economics

Chiangmai University

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Phenphitcha Chumpukaew