Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phil Bunting

Lansing,MI

Summary

Dynamic operations manager with a proven track record at General Motors Co, skilled in business planning and documentation. Successfully implemented efficiency improvements, enhancing production quality and reducing costs. Adept at fostering relationships and leading teams, resulting in increased customer satisfaction and operational excellence. Committed to driving results through strategic planning and effective communication.

Overview

30
30
years of professional experience

Work History

Owner/Operator

Peel & Stick Designs
02.2012 - 01.2022
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.

Efficiency Auditor

General Motors Co
03.2005 - 06.2008

Worked in unison with Engineers, Department Managers, Team Leaders and Team Members to identify waste through each production segment.


Studied current processes in detail to identified potential failures/faults in the attempt to dissolve negative time restraints and recommended positive implementations to improve each segments performances, quality, efficiency, costs, safety and ergonomics.


Implemented suggestions then ran trials to show performance impacts.


Trained Department Managers, Team Leaders and Team Members on positive and impactful processes that improved either/all regarding quality, efficiency, cost, safety and ergonomics.


Authored several manuals and a master guide on the “In’s and Out’s of Efficiency In Production” which is used to this day.

Production Team Leader

General Motors Co
06.2000 - 02.2005
  • Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Led a team of production workers to consistently meet deadlines and exceed performance goals.
  • Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
  • Maintained excellent direct run rates as well as exceeded downtime allowances daily.
  • Received excellent Performance Evaluations each year every year.

Store Manager

Blockbuster Video
05.1995 - 08.1998
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Owner/Manager

Everything Pets
03.1992 - 10.1996
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Involved in brand creation, business location and all suppliers.
  • Responsible for special product placement, advertised specials and stores master planogram layout.

Education

Computer Graphics

Baker College
Flint, MI

Business Administration

Jackson Community College
Jackson, MI

Diploma - Business

Columbia Central High School
Brooklyn, MI
06.1992

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning

Timeline

Owner/Operator

Peel & Stick Designs
02.2012 - 01.2022

Efficiency Auditor

General Motors Co
03.2005 - 06.2008

Production Team Leader

General Motors Co
06.2000 - 02.2005

Store Manager

Blockbuster Video
05.1995 - 08.1998

Owner/Manager

Everything Pets
03.1992 - 10.1996

Computer Graphics

Baker College

Business Administration

Jackson Community College

Diploma - Business

Columbia Central High School
Phil Bunting