Hardworking and reliable service industry sales and marketing professional with strong ability in event coordination Offering strong sales skills and creativity in the market. Highly organized, proactive and punctual with team-oriented mentality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Whiskey Guardian Brand Ambassador
Angel's Envy
Louisville, KY
04.2021 - Current
Developed and executed brand awareness campaigns to increase customer engagement.
Organized promotional events to introduce customers to Angel's Envy Bourbon and showcase what you can do with the product.
Provided recap videos on events and kept track of bottles and cocktails sold
Kept a group of KPI for my target accounts that I would visit monthly to monitor growth and encourage events to increase sales.
Educated full staffs of restaurant employees on Angel's Envy and showcase why it is like no other product on the market
Created my own signature "finishing bar" that let customers customize and build their own cocktail with bitters, extracts, tinctures, garnishes and finally we added smoke to their masterpiece
Had the Philadelphia market up over 36% from LY on my final year.
Won back to back " Best of Class" awards for each year I did our Toast The Trees Campaign challenge.
Manager/Bar Manager/ Bartender/ Server
Positano Coast
Philadelphia, PA
03.2013 - 10.2022
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Enforced customer service standards and resolved customer problems to uphold quality service.
Booked large scale events in our private event space. Set up, Executed and staff all events.
Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Men's Denim Retail Specialist
Bloomingdales 59th Street
New York, NY
11.2005 - 12.2006
Assisted customers in selecting merchandise based on their individual needs and preferences.
Conducted inventory counts to ensure accuracy of stock levels.
Performed cash register transactions accurately and efficiently.
Created client book to promote repeat business and notify when events and sales were happening.
Sold mens denim by learning product knowledge
Was in the top 5 in sales out of a team of 21 staff members
Education
Bachelor of Science - Business And Film
Full Sail University
Winter Park, FL
01-2005
Skills
Business Growth
Customer Relations
Brand Awareness
Marketing
Sales
Menu Development
Schedule Coordination
Affiliations
20+ Years in the service industry
Filming and editing videos
Professional Actor in NYC for 3 years
Certification
Safe serve manager certified for 8 years
Accomplishments
Best in Class for Angel's Envy Toast the Trees campaign back to back years.