Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phil Snyder

Indianapolis,IN

Summary

Results-driven Operations Manager with expertise in project management, team leadership, and client account management. Demonstrated ability to enhance operational efficiency while maintaining high standards of quality and safety.

Overview

2
2
years of professional experience

Work History

Operations Manager

BSN Sports
Indianapolis, Indiana
06.2023 - Current
  • Production Oversight:

Coordinate daily operations across screen print, embroidery and heat transfers. Ensure jobs are scheduled, executed and delivered on time.

  • Team Leadership:

Manage over 50 team members across production, design and support. Handle hiring, training, performance reviews, and conflict resolution.

  • Quality and Compliance:

Maintain high standards craftmanship and safety. Enforce OSHA compliance and lead safety training initiatives.

  • Systems and Reporting:

Track KPIs such as error rates, turnaround times and productivity metrics.

  • Safety Team Member
  • Diversity, Equity and Inclusion (DEI) Team Member

Sales Representative

The Graphic Edge
  • Generated new customers within a short amount of time.
  • Motivated to generate and increase sales while delivering top-notch customer care.
  • Effective leader.
  • Exceptional interpersonal communication.
  • Client account management.
  • Consistently meet goals.
  • Efficient multi-tasker.
  • Project management.
  • Conflict resolution.
  • Customer service oriented.
  • Organized.
  • Deadline driven.
  • Reliable.
  • Excellent communication skills.
  • Motivated team player.
  • Excellent work ethic.

Design Coordinator

Envision Embroidery
  • Designed and trained members of staff to ensure smooth adoption of new program.
  • Developed and rolled out new policies.
  • Kept up to date on new technologies and software in the industry.

Education

Associate of Arts - Graphic Design

Ellsworth Community College
Iowa Falls, IA
05-1991

Skills

  • Effective leader
  • Exceptional interpersonal communication
  • Client account management
  • Consistently meet goals
  • Efficient multi-tasker
  • Project management
  • Conflict resolution
  • Customer service oriented
  • Organized
  • Deadline driven
  • Reliable
  • Excellent communication skills
  • Motivated team player
  • Excellent work ethic
  • Production oversight
  • Team leadership
  • Quality compliance
  • KPI tracking
  • Safety training
  • Customer relationship management

Timeline

Operations Manager

BSN Sports
06.2023 - Current

Sales Representative

The Graphic Edge

Design Coordinator

Envision Embroidery

Associate of Arts - Graphic Design

Ellsworth Community College
Phil Snyder
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