Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and provide quality care to clients.
Overview
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Case Manager
Beacon Behavioral Health
Mesa, Arizona
02.2026 - Current
Provided comprehensive case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring for families.
Managed client case loads in Intensive Outpatient Program, coordinating resources and referrals to ensure clients accessed essential services.
Conducted client assessments to identify needs and develop effective service plans.
Maintained accurate documentation of client interactions and service delivery.
Case Manager
Native American Connections
09.2024 - 12.2025
Engaged with clients seeking services due to homelessness and court mandates, coordinated with case aides and probation officers, documented group attendance, and facilitated groups.
Coordinated with multidisciplinary teams to deliver comprehensive care solutions.
Monitored client progress and adjusted treatment plans based on feedback.
Monitored client progress and adjusted treatment plans based on client feedback to enhance service effectiveness.
BHT
Phoenix Medical Psychiatric Hospital
11.2023 - 09.2024
Provided quality care to geriatric patients (SMI, COT, ACOT) struggling with substance abuse and detoxing; facilitated therapy sessions and peer support, conducted intake assessments, contraband searches, and 1:1 Q5/Q15 charting, monitored vital signs/BGL, and assisted with discharge planning and supportive resources.
Monitored patient behavior and communicated changes to healthcare team to ensure timely interventions.
Assisted patients with daily living activities to enhance their independence and overall well-being.
Assisted in daily living activities to support patient needs.
BHT/Navigator
Community Bridges Inc
10.2021 - 11.2023
Delivered quality patient care and resources, generated progress notes and intake assessments, performed property and contraband checks, conducted UDS/HCG/BGL/BAL analysis, and completed Q15/Q30 bed checks. Measured vital signs and coordinated transport referrals across seven CBI locations and shelters.
Provided support for daily living activities and personal care at a healthcare facility.
Observed patient behavior and communicated changes to clinical staff to inform care strategies.
Education
Technical Education - Combination Welding
Arizona Automotive Institute
Glendale, AZ
10.2020 - 08.2021
GED - Gender Studies
New Mexico High School
Shiprock, NM
11.2012 - 09.2013
Some College (No Degree) - Social Behavioral Science
Dine' College
Tuba City, AZ
10.2013 - 12.2017
Skills
Case monitoring
Service planning
Resource coordination
Crisis management
Multi-agency collaboration
Documentation control
Problem solving
Client empowerment
Education Certifications
High School Diploma, New Mexico, 09/01/13
Associate Degree, Dine' College, Tuba City, AZ, 08/01/14, 12/01/17
Certification, Arizona Automotive Institute, Glendale, AZ, 10/01/20, 08/01/21
Peer Support Certification/BHT Certification
Fingerprint Clearance Card, exp. 07/01/29
BLS and Adult First Aid, exp. 03/01/27
Timeline
Case Manager
Beacon Behavioral Health
02.2026 - Current
Case Manager
Native American Connections
09.2024 - 12.2025
BHT
Phoenix Medical Psychiatric Hospital
11.2023 - 09.2024
BHT/Navigator
Community Bridges Inc
10.2021 - 11.2023
Technical Education - Combination Welding
Arizona Automotive Institute
10.2020 - 08.2021
Some College (No Degree) - Social Behavioral Science