Philica Spurgeon
Fort Lauderdale,FL.
Summary
Detail-oriented and dedicated Data Entry professional with years of experience; Confident Records Specialist, knowledgeable in HMIS, Medical record requirements, Policies, Medical terminology, and HIPAA regulations.
Overview
14
14
years of professional experience
Work History
File Implementation Specialist; Admin. Assist.
Diaz | Anselmo Attorneys At Law
02.2023 - Current
- Onboarded/ Processed new client referrals and atty. transfers of different types
- Review referral packages for completeness and compliance
- Track and Request and obtain necessary documents to continue proper onboarding
- Collaborate across depts. to meet client expectations and internal deadlines
- Maintain accurate/ up to date information in Perfect Practice and client systems (e.g., ICE, Tempo, ADR)
- Perform Pacer and military (SCRA) searches as needed
- Respond timely to internal/ external inquiries regarding status and documentation.
Medical Records Specialist; FSS, Admin. Assist.
Henderson Behavioral Health
03.2017 - 02.2022
- Accurately pulled and maintained patient records for upcoming appointments and procedures while remaining compliant w/ HIPAA regulations
- Managed/ Fulfilled all Social Security and legal requests for Medical Records
- Organized/ Developed spreadsheets and purged outdated files; Prepared charts for audits
- Performed Financial Support Specialist duties
- Executed various office duties such as: Organizing interviews, dispersing checks, and triaging calls
Data Entry Specialist
Connections Academy/ Global Response
06.2016 - 03.2017
- Data Entry
- Monitored database updates and verified for correctness.
- Reviewed and updated client correspondence files and database information to maintain accurate records for enrollment.
- Followed state educational documentation regulations pertaining to school admissions and grade advancement requirements
Data Entry Agent/ Q.A. Specialist
Broward County ParaTransit/ InkTel Direct
06.2012 - 08.2015
- Corrected any data entry errors to prevent later issues such as duplication or data degradation.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Applied data entry knowledge and critical thinking skills to resolve indecipherable or garbled messages.
- Developed 50-70 agents
- Administered assessments and facilitated training groups
Education
Clinical Psychology
Palm Beach State College - Pending
Boca Raton, FLMassage Therapy
Everest Institute
Fort Lauderdale, FLSkills
- Quick Learner
- Active Listener
- Strong Organizational Skills
- Multi-Tasker
- Efficient
- Critical Thinker
- Basic Medical Terminology Knowledge
- Medical Information Release/ Records Request Handling
- HIPAA Compliant
Timeline
File Implementation Specialist; Admin. Assist.
Diaz | Anselmo Attorneys At Law
02.2023 - Current
Medical Records Specialist; FSS, Admin. Assist.
Henderson Behavioral Health
03.2017 - 02.2022
Data Entry Specialist
Connections Academy/ Global Response
06.2016 - 03.2017
Data Entry Agent/ Q.A. Specialist
Broward County ParaTransit/ InkTel Direct
06.2012 - 08.2015
Clinical Psychology
Palm Beach State College - Pending
Massage Therapy
Everest Institute