Philip Charpentier
Palm Beach Gardens,FL
Summary
Proven track record in boosting client satisfaction and sales revenue, notably at Continental Properties and RCH Cable. Excelled in buyer representation and developed strong communication skills, leading to significant relationships and streamlined transactions. Leveraged social media marketing effectively, enhancing client engagement and market presence.
Overview
30
30
years of professional experience
Work History
Residential Realtor
Continental Properties
11.2018 - Current
- Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
- Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
- Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
Rideshare Driver
Lyft
01.2015 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Rideshare Driver
Uber
09.2014 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Sales Manager
RCH Cable
01.2012 - 09.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Direct Sales Representative
Comcast
02.2005 - 03.2013
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Met customers in homes and businesses to discuss and demonstrate products.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Direct Sales Manager
RCH Cable
03.1995 - 03.2005
- Developed a robust pipeline of prospective clients through effective lead generation techniques such as cold calling, networking events, and social media outreach.
- Drove client retention rates by nurturing long-term relationships and developing tailored solutions for individual needs.
- Maintained a high level of product knowledge, enabling expert demonstration and persuasive selling techniques during client meetings.
- Forecasted quarterly sales projections accurately by analyzing historical data trends alongside current market conditions.
Education
Manchester Community Colledge
Manchester, CT 09.1979 -
Dick Fitzpatrick School of Real Estate
Palm Beach Gardens, FL 07.2017 -
High School Diploma -
Wethersfield High School
Wethersfield, CT06.1978
Skills
- Listing Presentation
- Buyer Representation
- Property Management
- Local Area Knowledge
- Open House Hosting
- Document Preparation
- Appointment Coordination
- Social Media Marketing
- Seller Representation
- Client Counseling
Golf
As a Teenager, I Caddied at the Wethersfield Country Club in Wethersfield Connecticut. I learned the game by Caddying for some of the top Amateurs in the State of Connecticut. Wethersfield CC used to host what was the Greater Hartford Open, now is known as the Travelers Championship. We used to ger $6.00 for a single bag, and $15.00 or more for doubles. Who would of known that Caddies would be making the money they do today!!!
I have been an avid Golfer most of my life, my best game was roughly a 6 Handicap playing on a regular basis. These days I am a Senior Golfer who has lost distance, but I still enjoy playing.
Timeline
Residential Realtor
Continental Properties
11.2018 - Current
Dick Fitzpatrick School of Real Estate
07.2017 -
Rideshare Driver
Lyft
01.2015 - Current
Rideshare Driver
Uber
09.2014 - Current
Sales Manager
RCH Cable
01.2012 - 09.2014
Direct Sales Representative
Comcast
02.2005 - 03.2013
Direct Sales Manager
RCH Cable
03.1995 - 03.2005
Manchester Community Colledge
09.1979 -
High School Diploma -
Wethersfield High School
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