Result-oriented leader with strong background in strategic planning, financial management and company-wide policy development. Talent for overcoming operational issues and driving proactive improvements. Dedicated to supporting clinical trials in the pursuit of curing cancer.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Sales Manager
Williams Insurance Agency
10.2024 - Current
Handle customer relations issues, enabling quick resolution, and client satisfaction.
Increase sales revenue by developing and implementing effective sales strategies.
Maintain relationships with customers and found new ones by identifying needs and offering appropriate services.
Building long-lasting client relationships through excellent customer service and consistent followups.
Use needs analysis to identify insurance gaps.
Upsell customers who lack coverage and are hesitant to new policies.
Clinical Research Financial Analyst III
University of Arkansas for Medical Science
10.2020 - 10.2024
Collect, analyze, and manage quantitative data and create meaningful reports to lead business improvement
A/R, A/P, Budgeting, Auditing, Forecasting
Prepare site budget using study protocol
Negotiate new and amended clinical trial budgets with study sponsor
Develop forecasting tools to analyze revenue variance, business pipeline and industry trends
Audit and prepare closing reconciliation of study accounts
Develop KPI analysis for multiple processes
Manage 350 studies with a budget of over $200,000,000
Recommend, develop, and implement policies and programs that guide the organization in maintaining and improving its profitability
Establish funding accounts for clinical trials
Prepare patient stipends or reimbursements
EPIC, SAP, CLARA, PSC, RPRS, Workday
Develop and maintain SOPs.
Chief Operating Officer
Sierra Forestry
05.2018 - 10.2020
Directed long and short term initiatives and plans including market expansion, enterprise risk management, leadership development, organizational structure, and business development
Strategically planned for the future of the organization by developing short, intermediate and long range plans, 8-figure contract procurement, and operational efficiencies
Ensured consistent delivery of services, promoting strong job performance, regulatory compliance and operational efficiency to encourage continued improvement
Determined methods and procedures for executing companywide strategic plans and changes to maximize profits while improving quality of our services
Maintained positive relationships with all levels of personnel to cultivate culture of compassion while improving bottom line
Achieved under-budget and on-time project management to adhere to project goals
Monitored business trend forecasts and adjust budgets and operational plans to maximize growth and opportunities.
Developed quarterly business plans to evaluate cost projections.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Maintained P&L and shouldered corporate fiscal responsibility.
Managed financial, operational and human resources to optimize business performance.
Regional Sales Manager B2C
The Legacy Group
02.2017 - 12.2019
Recruited, trained, and developed a qualified, engaged and successful sales team
Coached sales team to grow and develop individual sales goals that increased average client base by over 1000 clients
Projected expected sales volume and profit for existing and new accounts while reducing expenditure by 23%
Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
Reviewed financial reports and streamlined operations to increase productivity and company profits.
Analyzed financial statements against forecasts to prepare high-level variance analysis.
Financial Analyst/Sales Manager B2B
Triton Stone of Little Rock LLC
01.2011 - 02.2017
Sales planning and forecasting
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets, increasing net profit by 110% in 2 years
Prepared adjusting and closing entries, statements, and analyzed financial operations
Delivery scheduling and logistics / Inventory Control and Management
Built a profitable pipeline through direct outreach and the use of marketing and business development training for sales associates
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Used relevant financial technology to generate reports and recommended courses of action to upper management.
Determined pricing, margins and risk factors for active and proposed projects.
Developed and implemented financial models to analyze complex information and assess health of organization.
Provided strategic planning advice and financial oversight for corporate stakeholders.
Reviewed and analyzed project spending throughout project life cycle.
Researched macroeconomic, industry and company-specific data to inform investment decisions.
Created financial strategies to optimize portfolio performance and reduce risk.
Developed financial projections and forecasts to guide investment decisions.
Developed financial models to assess potential investments and identify potential risks.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Established and cultivated solid business relationships with new or existing customers.