Philip Halstead
Winter Park,FL
Summary
Accomplished General Sales Manager with a proven track record at Jaguar Land Rover South Orlando, adept in leadership and team building, and skilled in persuasive negotiations. Enhanced team performance and customer satisfaction through innovative sales strategies, achieving significant profit growth. Expert in client relationship management along with sales and finance development.
Overview
34
34
years of professional experience
Work History
General Sales Manager
Jaguar Land Rover South Orlando
10.2021 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Upheld company policies and implemented standards fairly.
- Developed and implemented comprehensive salesperson training program.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
General Sales Manager
Aston Martin Lotus Jaguar of Orlando
08.2003 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Recruiter
Robert Half
09.2002 - 07.2003
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
Used Vehicle Sales Manager
Saturn of Daytona
01.1997 - 06.2002
- Established a collaborative team culture among sales staff, encouraging open communication and mutual support toward shared goals.
- Generated new leads by participating in industry trade shows, networking events, community outreach initiatives and vehicle acquisition.
- Increased used vehicle sales by implementing effective marketing strategies and providing exceptional customer service.
Small Business Owner
The French Connection
01.1993 - 11.1996
- Increased territory sales by building sales routes and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings and services.
- Established new accounts through cold calling and personal visits to potential customers.
Sales
John Hall Chevoret
01.1991 - 01.1993
- Exceeded sales goals by establishing ambitious targets and self motivation.
- New and Used car specialization with advanced follow up practices.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
Education
Bachelor of Science - Aviation Business Administration
Embry-Riddle Aeronautical University
Daytona Beach, FL06.1990
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Order Management
- Persuasive Negotiations
Accomplishments
NADA Dealer School graduate,
Timeline
General Sales Manager
Jaguar Land Rover South Orlando
10.2021 - Current
General Sales Manager
Aston Martin Lotus Jaguar of Orlando
08.2003 - Current
Recruiter
Robert Half
09.2002 - 07.2003
Used Vehicle Sales Manager
Saturn of Daytona
01.1997 - 06.2002
Small Business Owner
The French Connection
01.1993 - 11.1996
Sales
John Hall Chevoret
01.1991 - 01.1993
Bachelor of Science - Aviation Business Administration
Embry-Riddle Aeronautical University
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