Results-driven operations coordinator with expertise in scheduling management, process implementation, and employee development. Proven ability to optimize workflows and enhance team performance.
Overview
8
8
years of professional experience
Work History
Uber Driver
Uber Eats
Eden Prairie, MN
10.2024 - Current
Delivered food orders promptly, ensuring high customer satisfaction and adherence to safety protocols.
Navigated efficiently using GPS technology, optimizing routes for timely deliveries.
Communicated effectively with customers for order updates and resolution of issues.
Maintained cleanliness and organization of vehicle to comply with health standards.
Delivery Driver
DoorDash
Minneapolis, MN
03.2024 - Current
Delivered packages to customer doorsteps and business offices.
Maintained clean driving record and observed relevant traffic laws to reduce risks.
Loaded truck and properly secured items to prevent damage for deliveries.
Lead Operations Coordinator
C.H. Robinson
Eden Prairie, MN
06.2021 - 08.2023
Mentored junior staff on best practices for managing operational workflows effectively.
Collaborated with area managers to evaluate needs and optimize operational plans.
Facilitated training sessions to enhance team knowledge on compliance and safety regulations.
Maximized resource utilization by monitoring staff schedules and allocating tasks.
Account Coordinator
C.H. Robinson
Eden Prairie, MN
06.2018 - 06.2021
Managed client communications to ensure timely updates and issue resolution.
Coordinated logistics and transportation solutions to optimize supply chain efficiency.
Developed and maintained strong relationships with internal teams and external partners.
Assisted in preparing proposals and reports for client presentations.