Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Myers

Lunenburg

Summary

Savvy information technology and systems Director of IT with 20+ years of progressive network administration, troubleshooting and PC hardware and software experience. Develops and implements IT policies and procedures. Manages functional and technological application support. Technical expert in applying strategic direction, practical implementation and [System] support to accomplish corporate IT and data security initiatives. Keeping within a defined IT budget with time and personnel being key factors. Experienced with leading IT departments and managing enterprise-wide technology projects. Utilizes project management and strategic planning to streamline processes and enhance system performance. Knowledge of cybersecurity practices and infrastructure development to support organizational goals.

Overview

25
25
years of professional experience

Work History

Director of Information Technology

Baker Center for Children and Famlies
04.2012 - 02.2025
  • Performed regular audits and tests of infrastructure and applications.
  • Developed and maintained service level agreements for strategic applications and measured performance against objectives.
  • Deployed, monitored and maintained system installation, upgrades and network integration.
  • Fostered a culture of collaboration within the IT team through regular meetings, open communication channels, and cross-functional project engagements.
  • Developed, tracked, and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
  • Enhanced cybersecurity measures for the organization through regular system audits, vulnerability assessments, and employee training programs.
  • Implemented, created and tested disaster recovery and business continuity plans and maintained appropriate back-up system.
  • Ensured seamless network connectivity between offices in different locations through proper planning and deployment of robust infrastructure solutions.
  • Stayed abreast of technology advancements, emerging standards, and IS regulations to meet strategic technology goals.
  • Developed cross-functional relationships with other departments to better understand their technology needs and deliver tailored solutions that supported business objectives.
  • Established performance metrics for the IT department to monitor progress against objectives, enabling continuous improvement initiatives.
  • Documented and analyzed processes and procedures and adhered to regulatory guidance.
  • Managed technology vendor relationships effectively, ensuring timely delivery of products and services while maintaining cost controls.
  • Led the migration of legacy systems to cloud-based infrastructure, resulting in increased scalability and ease of access for remote employees.
  • Successfully managed large-scale IT projects from inception through completion while adhering to strict timelines and budget constraints.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Oversaw development and implementation of improvements to support network operations.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.

Manager of Information Technology

Judge Baker Children's Center
07.2015 - 06.2019
  • Managed vendor relationships, negotiating contracts for optimal pricing and service levels.
  • Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
  • Developed cybersecurity protocols for improved data protection and reduced security breaches.
  • Optimized network performance with proactive monitoring and system maintenance tasks.
  • Drove improvements in customer satisfaction ratings through enhanced web portals and user-friendly interfaces.
  • Established IT governance framework to ensure compliance with industry standards and regulations.
  • Mentored junior IT staff, fostering a culture of continuous learning and professional development.
  • Managed IT budget effectively, prioritizing investments to align with strategic goals.
  • Reduced helpdesk response times through streamlined processes and improved knowledge base documentation.
  • Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
  • Implemented cloud-based solutions, resulting in increased efficiency and cost savings.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Oversaw IT department operations and training.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Oversaw daily performance of computer systems and immediately responded to [Type] issues to keep network up and running.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Created and terminated user's accounts from start to finish in business applications.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Oversaw development and implementation of improvements to support network operations.

Education

No Degree - AEEE

Vermont Technical College
Randolf, VT

AEEE

Lunenburg Jr. Senior High Shool
Lunenburg, MA
05-1989

Skills

  • Technical support management
  • IT infrastructure management
  • IT budgeting
  • Network administration
  • Disaster recovery
  • Infrastructure design
  • IT operations management
  • Problem-solving abilities
  • Team collaboration
  • Active listening
  • Problem-solving aptitude

Timeline

Manager of Information Technology

Judge Baker Children's Center
07.2015 - 06.2019

Director of Information Technology

Baker Center for Children and Famlies
04.2012 - 02.2025

No Degree - AEEE

Vermont Technical College

AEEE

Lunenburg Jr. Senior High Shool

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Philip Myers